Operations support system (OSS) is a computer system primarily used by telecommunication service providers for better managing their network. It is also used for provisioning services, which includes equipping the network to accommodate services and users and also customer service maintenance. Moreover, business support systems (BSS) are components that a telecommunication service provider uses to run its business operations towards customers. BSS, combined with OSS, provides support for various end-to-end telecommunication services. Furthermore, BSS and OSS have their own data and service responsibilities.
The cloud based OSS/BSS services is major trend in the global OSS/BSS market. The major companies are rapidly shifting towards public based system. Cloud based system enables effectively manage companies network. For instance, in July 2019, AT&T Inc. a US based telecom leader decided to invest in the public cloud infrastructure. Furthermore, as the competition among telecom companies is increasing, companies are adopting OSS/BSS services to offer better customer services OSS/BSS plays a pivotal role in the development of a convergent billing system. More and more operators are focused on establishing convergent charging.
However, factors such as stringent regulatory norms and challenges related to integration with existing systems are expected to hamper the growth of Asia Pacific & global OSS/BSS market during the forecast period.
This report segments the Asia Pacific & global OSS/BSS market on the basis of region. On the basis of region, the Asia Pacific & global OSS/BSS market is segmented into North America, Europe, Asia Pacific, ROW.
Key features of the study:
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