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Voice over internet protocol or IP telephony is a technology that converts voice into digital signal thereby allowing to make a call directly from a VoIP phone, computer, or other data-driven devices. In layman’s terms, a VoIP is a phone service over the internet. It is a cost-effective technology to communicate with people around the globe. The technology makes use of internet as medium for digital signal propagation. The various related terms in VoIP are internet telephony, broadband telephony and IP telephony. These changes are expected to favor the market positively in near future by replacing the vertically separated networks from all IP converged Network. Furthermore, VoIP providers are introducing additional features to attract end users at both corporate and individual levels.

Market Dynamics                             

Rise in demand for high-speed internet for commercial applications is expected to propel the global VoIP services market growth during the forecast period. Various commercial sectors such as retail, banking and finance, real estate, and others ranging between high and low revenue generation use VoIP services that are being provided by high-speed internet to reduce operational expenses. For instance, digital banking service provided by the banks with internet technology can also provide rapid changes for traditional bank to improve customer service satisfaction and cross-selling ability where commercial banks in the city offer online to offline financial service repetition. Therefore, increasing demand for high-speed internet for commercial applications is expected to drive growth of the global VoIP services market over the forecast period.

However, low-quality service due to changing latencies and dropped packets are expected to hamper growth of the global VoIP services market during the forecast period

Market Taxonomy

This report segments the global VoIP services market on the basis of call type, end-use, configuration, and services. On the basis of call type, the global VoIP services market is segmented into international long distance VoIP calls and domestic VoIP calls. On the basis of end-use, the market is segmented into individual use and corporate use. On the basis of configuration, the market is segmented into computer to computer, computer to phone, and phone to phone. On the basis of services, the market is segmented into SIP Trunking service, Hosted Business IP PBX Service, Managed IP PBX service, and other services.

Key features of the study:

  • This report provides an in-depth analysis of the global VoIP services market and provides market size (US$ Million) and Compound Annual Growth Rate (CAGR %) for the forecast period (2019 – 2027), considering 2018 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global VoIP services market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
  • Key companies covered as a part of this study include Verizon Communications Inc., Vonage Holdings Corporation, ShoreTel, 8x8 Inc., Inphonex LLC, Nextiva Inc., Phone Power LLC, RingCentral Inc., Thinking Phone Networks, Inc., West Corporation, and Microsoft Corporation.
  • Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up-gradation, market expansion, and marketing tactics
  • The global VoIP services market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global VoIP services market

Detailed Segmentation:

  •  Global VoIP services Market, By Call Type:
    • International VoIP Call Type
    • Domestic VoIP calls
  • Global VoIP services Market, By End-Use:
    • Individual Use
    • Corporate Use
      • Small and Medium-sized Enterprises (SMEs)
      • Large Enterprises
  • Global VoIP services Market, By Configuration:
    • Computer to Computer
    • Computer to Phone
    • Phone to Phone
  • Global VoIP services Market, By Services:
    • SIP Trunking Service
    • Hosted Business IP PBX Service
    • Managed IP PBX service
    • Other Services
  • Company Profiles
    • Verizon Communications Inc.*
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Key Strategies
      • Recent Developments
      • Future Plans
    • Vonage Holdings Corporation
    • ShoreTel
    • 8x8 Inc.
    • Inphonex LLC
    • Nextiva Inc.
    • Phone Power LLC
    • RingCentral Inc.
    • Thinking Phone Networks, Inc.
    • West Corporation
    • Microsoft Corporation

*Browse all the market data tables and figures on "Global VoIP Services Market - Forecast to 2027”

Table of Content

  1. Research Objective and assumption
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Top 3 Findings
      • Top 3 Opportunity
      • Top Companies Analysis
      • Market Snippet By Call Type
      • Market Snippet By Configuration
      • Market Snippet By End Users
      • Market Snippet By Region
    • Coherent Opportunity Map (COM)
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
      • Regulatory Scenario
      • Industry Trend
      • Merger and Acquisitions
      • New Product Approvals/Launch
      • PEST Analysis
      • PORTER’S Five Forces
  4. Global VoIP Service Market, By Call Type, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • International long distance VoIP calls
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Domestic VoIP calls
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
  5. Global VoIP Service Market, By Configuration, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • Computer to Computer
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Computer to Phone
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Phone to Phone
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
  6. Global VoIP Service Market, By End Users, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • Individual User
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Corporate User
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
        • By Services
          • IP Connectivity Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
          • Managed IP PBX Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
          • Hosted Business Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
  7. Global VoIP Service Market, By Regions, 2015 - 2025 (USD Million)
    • Introduction
      • Market Share Analysis, By Region, 2016 and 2025 (%)
    • North America
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • U.S.
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Canada
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Europe
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • Germany
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • UK
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • France
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Italy
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Spain
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Russia
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest of Europe
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Asia Pacific
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • China
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • India
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Japan
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Australia
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • South Korea
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • ASEAN
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest Of Asia Pacific
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Latin America
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • Brazil
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Mexico
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest of Latin America
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Africa
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • South Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Central Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • North Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Middle East
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • GCC
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Israel
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest Of Middle East
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
  8. Competitive Landscape
    • 8x8, Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Apple Inc. (FaceTime)
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Avaya
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • AT&T Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Verizon Wireless
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Orange
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Deutsche Telekom AG
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • KT Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    •  Sprint Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telecom Italia
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telenor
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • T-Mobile
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Tata Communication
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Analyst Views
  9. Section
    • References
    • Research Methodology
    • About us and Sales Contact

*Browse all the market data tables and figures on "VoIP Service Market - Global forecast to 2025”.

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