Conference call services market
Conference Call Services Market Report, by Call Service Type (On-premise, Cloud-based, and Managed Conference Call Services), by End User (Corporate Enterprises, Healthcare, Government & Defense, Media & Entertainment, and Others), and by Region (North America, Europe, Asia Pacific, Latin America, The Middle East, and Africa) - Size, Share, Trends, and Forecast to 2026
- Oct 2018
- CMI2197
- 134 Pages
- Excel & Pdf
- Information and Communication Technology
Global Conference Calls Services Market - Insights
Conference call services has evolved many industries through its services and has totally changed the procedure or the way of working of the corporate enterprises as well as other industries. The shift from audio to video conferencing is taking a huge hike in the conference call services market, as it provides more flexibility and is more user friendly while saving the resources such as time and money of any enterprise or individual.
Global conference call services market is expected to witness significant growth during the forecast period (2018–2026). The market growth is majorly attributed to continuous improvements in the technologies and modes (video and audio) of conference calls. For instance, the first ever conference transcontinental call took place in 1915 between New York and San Francisco. Since then, the conference call services has evolved to augmented reality (AR) & virtual reality (VR). This emerging trend in the conference call services market is expected to drive growth of the market over the forecast period of 2018-2026. The users can see others in front of them in a head mounted display, which enables them to have a hands-free collaborative experience. The main advantage of AR is that it brings remote conferencing from a computer screen into real world. The users can view people and it has been found that virtual video avatar of a remote collaborator in the workplace or meetings provides much high degree of social presence than when seen on the computer screen.
Figure 1. Global Conference Call Services Market Share (%), by Region, 2017 & 2026
Source: Coherent Market Insights, 2016-17
Increasing demand for time-saving methods for communication is expected drive growth of the market
Meetings in corporate offices or companies takes place in the presence of all the important members who are necessary to accomplish any particular objective. Therefore, it is very important to take decisions in the presence of the concerned members. Conference call helps to reach out to multiple people who are at different locations and who cannot be present at the time of emergency for a meeting. The conference call services connects them at one place while saving time and money. Therefore, increasing demand for time-saving methods for communication is resulting in increasing demand for conference call services globally in different sectors.
Figure 2. Global Conference Call Services Market Share (%), By End User, 2017 & 2026
Source: Coherent Market Insights, 2016-17
Increasing trend of adopting advanced technology such as conference call services is expected to drive growth of the market
Leading players in the market such as Cisco and Polycom are adopting advanced technologies such as virtual reality and are continuously focusing on improving their working environment to enhance productivity. Conference call technology aids in effective management of resources, thereby driving growth of the market.
Increasing demand for security of the data and the conversation between the users during conference calls are driving the market growth
Confidential business data shared during a conference call needs to be secured at the time of important discussions. Conference call services gives full security of the data and conversations between the users and also provides the advantages of conversation recording for future purposes, which is important to run a business more efficiently. This aids in growth of the global conference call services market.
Some of the key players operating in the global conference call services market include Microsoft Corporation, Zoom Video Communications, Dialpad, Polycom, Infinite Conferencing Inc., GlobalMeet, Arkadin SAS, AT Conference, ConferenceCalls, RingCentral Business Phone Services, Zip Conferencing, InterCall Online, and Budget Conferencing Inc.
Table of Contents
- Research Objective and Assumption
- Research Objectives
- Assumptions
- Abbreviations
- Market Purview
- Report Description
- Market Definition and Scope
- Executive Summary
- Market Snippet, By Call Service Type
- Market Snippet, By End User Type
- Market Snippet, By Region
- Coherent Opportunity Map (COM)
- Market Dynamics, Regulations, and Trends Analysis
- Market Dynamics
- Drivers
- Restraints
- Market Opportunities
- Regulatory Scenario
- Industry Trend
- Mergers and Acquisitions
- New system Launches/Approvals
- Value Chain Analysis
- Porter’s Analysis
- PEST Analysis
- Global Conference Call Services Market, By Call Service Type, 2018-2026 (US$ Million)
- Introduction
- Market Share Analysis, 2017 and 2026 (%)
- Segment Trends
- On-premise
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Cloud-based
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Managed Conference Call Services
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Global Conference Call Services Market, By End User Type, 2018-2026 (US$ Million)
- Introduction
- Market Share Analysis, 2017 and 2026 (%)
- Segment Trends
- Corporate Enterprises
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Healthcare
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Government & Defense
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Media & Entertainment
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Others (Education)
- Introduction
- Market Size and Forecast, 2018–2026, (US$ Million)
- Global Conference Call Services Market, By Region, 2018-2026 (US$ Million)
- Introduction
- Market Share Analysis, By Region, 2017 and 2026 (%)
- North America
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017–2026 (%)
- U.S.
- Canada
- Europe
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017 and 2026 (%)
- U.K.
- Germany
- Italy
- France
- Russia
- Rest of Europe
- Asia Pacific
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017 and 2026 (%)
- China
- India
- Japan
- ASEAN
- Australia
- South Korea
- Rest of Asia Pacific
- Latin America
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017 and 2026 (%)
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- The Middle East
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017 and 2026 (%)
- Israel
- GCC Countries
- Rest of the Middle East
- Africa
- Regional Trends
- Market Size and Forecast, By Call Service Type, 2018–2026 (US$ Million)
- Market Size and Forecast, By End User Type, 2018–2026 (US$ Million)
- Market Share Analysis, By Country, 2017 and 2026
- Northern Africa
- Central Africa
- South Africa
- Competitive Landscape
- Company Profiles
- Microsoft Corporation
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Zoom Video Communications
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Cisco WebEX
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Dialpad
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Polycom
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Onstream Media Corp (Infinite Conferencing Inc.)
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- GlobalMeet
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Arkadin SAS
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- AT Conference
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- ConferenceCalls
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- RingCentral Business Phone Service
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Zip Conferencing
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- InterCall Online
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Premier Global Services Inc. (Budget Conferencing Inc.)
- Company Overview
- Product Portfolio
- Financial Performance
- Key Strategies
- Recent Developments/Updates
- Analyst Views
- Section
- References
- Research Methodology
- About us and Sales Contact
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