ENTERPRISE SOCIAL NETWORKS AND ONLINE COMMUNITIES MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2026 - 2033)

Enterprise Social Networks And Online Communities Market, By Enterprise Type (Small Enterprise, Medium Enterprise, Large Enterprise), By Industry Type (Healthcare, BFSI, IT and Telecom, Government, Retail and Consumer Goods, Others), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East and Africa)

Published In: 25 Feb, 2026
Code: CMI4878
Page number: 142
Formats: Excel and PDF
Industry: Information and Communication Technology
- Historical Range : 2020 - 2024
- Base Year : 2025
- Estimated Year : 2026
- Forecast Period : 2026 - 2033

Enterprise social networking focuses on the application of social relations or online social communities among individuals who share similar business interests and/or occupational activities. Enterprise social networking is often a service of business social software, which simply is basically social software used within an organization. It may provide tools to coordinate various communication processes within an organization, or it may be used to deliver business or organizational information to external sources using any of a wide range of communication technologies. In most cases, though, enterprise social networking relies on existing technology, either for developing new applications or for providing existing tools that can be extended.

Market Dynamics

Increasing expenditure on social and collaboration software is expected to propel growth of the global enterprise social networks and online communities market during the forecast period. For instance, according to Gartner’s “Forecast Analysis: Social and Collaboration Software in the Workplace, Worldwide,” revenues in three software market segments – collaborative work management, enterprise social networks, and employee communication software – are set to reach almost US$ 4.5 billion in 2021, a 17% increase from US$ 3.8 billion in 2020.

Moreover, increasing funding in social and analytics platforms is also expected to aid in growth of the market. For instance, in August 2021, Knoetic, a startup developing a social and analytics platform for enterprise employee management, raised US$ 18 million in funding.

Key features of the study

This report provides in-depth analysis of the global enterprise social networks and online communities market, and provides market size (USD Bn) and compound annual growth rate (CAGR%) for the forecast period (2026–2033), considering 2025 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global enterprise social networks and online communities market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Microsoft Corporation, Socialtext Inc., Google, Inc., IBM Corporation, Zyncro tech, SL, Cisco Systems, TIBCO Software, VMWare, Inc., Jive Software, and Salesforce.com
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global enterprise social networks and online communities market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global enterprise social networks and online communities market

Market Segmentation

By Enterprise Type
- Small Enterprise
- Medium Enterprise
- Large Enterprise
By Industry Type
- Healthcare
- BFSI
- IT and Telecom
- Government
- Retail and Consumer Goods
- Others
By Regional Insights
- North America
  - U.S.
  - Canada
- Latin America
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
- Europe
  - Germany
  - U.K.
  - Spain
  - France
  - Italy
  - Russia
  - Rest of Europe
- Asia Pacific
  - China
  - India
  - Japan
  - Australia
  - South Korea
  - ASEAN
  - Rest of Asia Pacific
- Middle East
  - GCC Countries
  - Israel
  - Rest of Middle East
- Africa
  - South Africa
  - North Africa
  - Central Africa
Key Players Insights
- Microsoft Corporation
- Socialtext Inc.
- Google, Inc.
- IBM Corporation
- Zyncro tech
- SL
- Cisco Systems
- TIBCO Software
- VMWare, Inc.
- Jive Software
- Salesforce.com

Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

Market Purview

Report Description

Market Definition and Scope

Executive Summary

Market Snippet, By Enterprise
Market Snippet, By Industry
Market Snippet, By Region

Coherent Opportunity Map (COM)

Market Dynamics, Regulations, and Trends Analysis

Market Dynamics

Drivers
Restraints
Market Opportunities

Regulatory Scenario
Industry Trend
Merger and Acquisitions
New system Launch/Approvals

Global Enterprise Social Networks and Online Communities Market, By Enterprise, 2026-2033 (USD Bn)

Introduction

Market Share Analysis, 2025, 2028, and 2033 (%)
Segment Trends

Small Enterprise

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Medium Enterprise

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Large Enterprise

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Global Enterprise Social Networks and Online Communities Market, By Industry, 2026-2033 (USD Bn)

Introduction

Market Share Analysis, 2025, 2028, and 2033 (%)
Segment Trends

Healthcare

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

BFSI

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

IT & Telecom

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Government

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Retail and Consumer Goods

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Others

Introduction
Market Size and Forecast, 2021-2033, (USD Bn)

Global Enterprise Social Networks and Online Communities Market, By Region, 2026-2033 (USD Bn)

Introduction

Market Share Analysis, By Region, 2025, 2028, and 2033 (%)

North America

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

U.S.
Canada

Western Europe

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

U.K.
Germany
Italy
France
Rest of Europe

Eastern Europe

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

Poland
Russia
Rest of Eastern Europe

Asia Pacific

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

China
India
Japan
ASEAN
Australia
South Korea
Rest of Asia Pacific

Latin America

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

Brazil
Argentina
Mexico
Rest of Latin America

Middle East and Africa

Regional Trends
Market Size and Forecast, By Enterprise, 2021-2033 (USD Bn)
Market Size and Forecast, By Industry, 2021-2033 (USD Bn)
Market Share Analysis, By Country, 2025, 2028, and 2033 (%)

GCC Countries
South Africa
Rest of the Middle East and Africa

Competitive Landscape

Company Profiles

Microsoft Corporation

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Socialtext Inc.

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Google, Inc.

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

IBM Corporation

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Zyncro tech

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Cisco Systems

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

TIBCO Software

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

VMWare, Inc.

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Jive Software

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Salesforce.com

Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments/Updates

Section

References
Research Methodology
About us and Sales Contact

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