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Warranty management system (WMS) is a component of product life cycle management system that is used to capture and analyze historical production data. WMS is used by many organizations to process, track and manage warranties and claims in the product lifecycle. Warranty management system helps OEMs to overcome various challenges such as to identify the product that has defective component, identify the reason behind failure, bad design, or bad material, and to identify people who worked on the batch. The major sectors which have gained considerable revenue in in warranty management systems market worldwide are healthcare, food and beverages, industrial manufacturing, automotive, and communication equipment industry.

Market Dynamics

North America is expected to drive market growth over the forecast period that provides a suitable environment for SMEs and startups. Enterprises are growing rapidly in North America and increased the demand for warranty management system in order to enhance product quality and customer satisfaction in this region. The U.S. country has dominated the market and witnessing high growth due to rising security concerns of the data among small and medium enterprises. Moreover, the growing demand for smartphone devices and increasing adoption of smart devices creates the demand for a warranty management solution to provide the best solution or service to the customers.

Increased output of manufacturing industries is expected to drive growth of the global warranty management system market during the forecast period. Expansion of global warranty management systems market is directly proportional to the output of manufacturing industries, i.e. how much products they yield annually. Furthermore, the automotive industry is the most lucrative sector for WMS solutions. According to Coherent Market Insights’ analysis, the global motor vehicle production (car and commercial) increased to 84,100,167 units in 2012 from 61,791,868 in 2009 at a CAGR of 10.8%. This increase in production of vehicles has led to significant growth of finances across this industry. Hence, these factors are expected to drive growth of the global warranty management system market in the near future

Market Taxonomy

This report segments the global warranty management system market on the basis of solution, WMS services, WMS software, application and region. On the basis of solution, the global warranty management system market is segmented into service and software. On the basis of WMS services, the global warranty management system market is segmented into system integration & consulting, business process outsourcing and application maintenance. On the basis of WMS software, the global warranty management system market is segmented into on premises and cloud based. On the basis of application, the global warranty management system market is segmented into automotive, industrial equipment, heavy machinery & equipment, HVAC, aerospace & defense, food & beverages, healthcare, communication equipment and others. On the basis of region, the global warranty management system market is segmented into North America, Europe, Asia Pacific, Latin America, Middle East and Africa.

Key features of the study:

  • This report provides an in-depth analysis of the global warranty management system market and provides market size (US$ million) and compound annual growth rate (CAGR %) for the forecast period (2020-2027), considering 2019 as the base year.
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global warranty management system market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
  • Key companies covered in the global warranty management system market are Simply Warranty, PTC, Inc., Snap-On Business Solutions, Inc., Oracle Corporation, Zafire Ltd., SAP SE, Pegasystems, Inc., Tavant Technologies, Inc., and Astea International, Inc.
  • The market players are focusing on strategic collaborations to innovate and launch new products to meet the increasing needs and requirements of consumers.
  • Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology upgradation, market expansion, and marketing tactics
  • The global warranty management system market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global warranty management system market.

Detailed Segmentation:

  • Global Warranty Management System Market, By Solution:
    • Service
    • Software
  • Global Warranty Management System Market, By WMS services:
    • System Integration & Consulting
    • Business Process Outsourcing
    • Application Maintenance
  • Global Warranty Management System Market, By WMS software:
    • On Premises
    • Cloud Based
  • Global Warranty Management System Market, By Application:
    • Automotive
    • Industrial Equipment
    • Heavy Machinery & Equipment
    • HVAC
    • Aerospace & Defense
    • Food & Beverages
    • Healthcare
    • Communication Equipment
    • Others
  • Global Warranty Management System Market, By Region:
    • North America
    • Europe
    • Asia Pacific
    • Latin America
    • Middle East and Africa
  • Company Profiles
    • Simply Warranty, PTC, Inc.*
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Key Strategies
      • Recent Developments
      • Future Plans
    • Snap-On Business Solutions, Inc.,
    •  Oracle Corporation,
    •  Zafire Ltd.
    • SAP SE
    •  Pegasystems, Inc.
    •  Tavant Technologies, Inc.
    •   Astea International, Inc.

 *Browse all the market data tables and figures on “Global Warranty Management System Market- Forecast to 2027”

Table of Contents

  1. Research Objectives and Assumptions
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Market Snippet, By Solution
      • Market Snippet, By WMS Services
      • Market Snippet, By WMS Software
      • Market Snippet, By WMS Application
      • Market Snippet, By Region
    • Coherent Opportunity Map (COM)
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
    • Regulatory Scenario
    • Industry Trend
    • Merger and Acquisitions
    • New System Launch/Approval
  4. Impact of COVID-19 Pandemic on Warranty Management System Market
  5. Global Warranty Management System Market, By Solution, 2017-2027 (US$ Billion)
    • Introduction
      • Market Share Analysis, 2019 and 2027 (%)
      • Segment Trends
    • Service
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Software
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
  6. Global Warranty Management System Market, By WMS Services, 2017-2027 (US$ Billion)
    • Introduction
      • Market Share Analysis, 2019 and 2027 (%)
      • Segment Trends
    • System Integration & Consulting
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Business Process Outsourcing
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Application Maintenance
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
  7. Global Warranty Management System Market, By WMS Software, 2017-2027 (US$ Billion)
    • Introduction
      • Market Share Analysis, 2019 and 2027 (%)
      • Segment Trends
    • On Premises
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Cloud Based
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
  8. Global Warranty Management System Market, By Application, 2017-2027 (US$ Billion)
    • Introduction
      • Market Share Analysis, 2019 and 2027 (%)
      • Segment Trends
    • Automotive
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Industrial Equipment
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Heavy Machinery & Equipment
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • HVAC
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Aerospace & Defense
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Food & Beverages
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Healthcare
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Communication Equipment
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
    • Others
      • Introduction
      • Market Size and Forecast, 2020–2027, (US$ Billion)
  9. Global Warranty Management System Market, By Region, 2017-2027  (US$ Billion)
    • Introduction
      • Market Share Analysis, By Region, 2019 and 2027 (%)
    • North America
      • Regional Trends
      • Market Size and Forecast, By Solution, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Services, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Software, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By Application, 2020–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019 and 2027 (%)
        • U.S.
        • Canada
    • Europe
      • Regional Trends
      • Market Size and Forecast, By Solution, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Services, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Software, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By Application, 2020–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019 and 2027 (%)
        • U.K.
        • Germany
        • Italy
        • France
        • Russia
        • Rest of Europe
    • Asia Pacific
      • Regional Trends
      • Regional Trends
      • Market Size and Forecast, By Solution, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Services, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Software, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By Application, 2020–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019 and 2027 (%)
        • India
        • Japan
        • ASEAN
        • Australia
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • Regional Trends
      • Market Size and Forecast, By Solution, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Services, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Software, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By Application, 2020–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019 and 2027 (%)
        • Brazil
        • Argentina
        • Mexico
        • Rest of Latin America
    • Middle East and Africa
      • Regional Trends
      • Market Size and Forecast, By Solution, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Services, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By WMS Software, 2020–2027 (US$ Billion)
      • Market Size and Forecast, By Application, 2020–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019 and 2027 (%)
        • GCC Countries
        • South Africa
        • Rest of the Middle East and Africa
  10. Competitive Landscape
    • Company Profiles
      • Simply Warranty, PTC, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Snap-On Business Solutions, Inc.,
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Oracle Corporation,
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Zafire Ltd.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • SAP SE
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Pegasystems, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Tavant Technologies, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Astea International, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
  11. Section
    • References
    • Research Methodology
    • About Us and Sales Contact

*Browse XX market data tables and XX figures on “Global Warranty Management System Market-forecast to 2027”.

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