Robotic process automation (RAP) is a form of business process automation technology based on metaphorical software robots or artificial intelligence. The robotic automation software tools aid in the automation of existing user actions and thereby allowing IT companies to save cost since robotic software can replace the employees perfuming similar repetitive tasks.
Market Dynamics
The demand of IT robotic automation is rapidly increasing in the business process outsourcing market. BPO industry is rapidly growing as it supports wide range of back office tasks processes on the contract basis. Majority of these task requires skilled labor and infrastructure. By using robotic process automation, BPOs can achieve high-cost savings and faster processing along with improvements in efficacy. The key potential areas where RPA can be utilized include Record-to-Report (R2R) outsourcing, Human Resource Outsourcing (HRO), Customer Services, and Invoicing and Order Management among others. Therefore use of IT robotics automation in the BPO industry will help to reduce the overall cost.
Furthermore, robot-as-a-service market is expected to rapidly grow across the globe especially in the healthcare sector. Current pandemic COVID 19 situation is forcing government to invest in the Healthcare sector to adopt advanced technology such as robotics which is expected positively aid the global IT robotics automation market.
However, factors such as security concerns of the technology over increased access to individuals are expected to hinder the global IT robotic automation market growth over the forecast period.
Market Taxonomy
This report segments the global IT robotic automation market on the basis of type and region. On the basis of type, the global IT robotic automation market is segmented into tools and services. Tool segment is further segmented into Model based and Process based. The Services segment is further segmented into o Professional and training. The professional segment is further segmented into Consulting, Integration and development, and BPO. On the basis of region, the global IT robotic automation market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East and Africa.
Key features of the study:
Detailed Segmentation:
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