Henry Schein One, a leader in dental practice management systems, has launched Image Verify, a new AI-powered tool built to make dental claims more accurate as well as reduce errors. Image Verify is built into Dentrix and Dentrix Ascend, helping dental practices submit claims once and avoid needing to fix them later.
The company has been improving its platform to reduce issues that cause delays, denials, and extra work in the medical claims processing services. Innovations like Forms and Eligibility Pro, Voice Notes, and a new Claims Manager are all designed to catch mistakes before claims are sent out, speeding up payments and reducing the need for follow-up with insurers.
Image Verify checks clinical images in real time as they are taken. It instantly alerts dental teams about issues like blurry or misaligned images, which are common reasons for claim denials.
Around 20% of dental claims are denied initially, which can lead to major revenue loss for practices. By using Image Verify, Henry Schein One aims to stop these errors before they happen and help dental practices get paid faster.
Executive Statement
According to Dr. Ryan Hungate, Chief Clinical and Strategy Officer at Henry Schein One, every year, the industry loses billions of dollars to preventable denials – from incomplete documentation to missing images to manual errors that require costly rework. Image Verify is an important advancement, and it’s part of a bigger mission. They are been reengineering the entire workflow inside Dentrix and Dentrix Ascend. Together, these innovations form a connected system to help eliminate errors before submission. That’s how they make clean claims possible – helping practices reduce rework, avoid time-consuming calls to insurers, and accelerate reimbursement.
