VIRTUAL WAITING ROOM SOLUTIONS MARKET SIZE AND SHARE ANALYSIS - GROWTH TRENDS AND FORECASTS (2024-2031)

Key Developments

• In January 2024, VirtualQ, a leading provider of cloud-based customer engagement solutions, announced its merger with Engage Technologies, a rapidly growing software company specializing in AI-powered customer interaction platforms. This strategic move aims to enhance VirtualQ's service offerings and provide its clients with more advanced tools to engage with their customers effectively.
• In June 2023, InQueue, a leading provider of queue management solutions for the hospitality industry, launched a new mobile application designed to streamline waiting room management for restaurants. This innovative app aims to enhance the customer experience by reducing wait times and improving operational efficiency for restaurant staff.
• In February 2023, Everbridge, a global leader in critical event management solutions, expanded its virtual waiting room offerings to cater specifically to large-scale events. This enhancement aims to improve attendee management and streamline the experience for organizers of major gatherings, such as concerts, festivals, and sporting events.
• In November 2022, Queue-it, a leading provider of virtual waiting room services, announced partnerships with several major e-commerce platforms to enhance online queuing capabilities during peak sales periods. These collaborations aim to help retailers and brands manage website traffic surges effectively, ensuring a smooth and fair experience for customers while driving sales.