Perficient, the global consultancy transforming the most innovative enterprises across globe through AI-first solutions, unveiled a strategic partnership with Salesforce, the world’s #1 AI CRM.
This collaboration has been developed to capture a major opportunity as AI drives a seismic shift across industries. Together, Perficient and Salesforce are making a joint commitment to help businesses evolve into agentic enterprises to enhance employee performance, unify data, accelerate decision-making, and deliver more personalized customer experiences.
Perficient has been an integral part of the Salesforce ecosystem, enabling organizations lead AI-powered transformations as a consulting partner for more than a decade now.
This partnership reflects a high and reciprocal agreement with major alignment across all segments of each organization such as executive leadership, sales, marketing, technology, etc. It signifies a shared, multi-year vision to help clients harness the full potential of AI-first, agentic solutions, like Agentforce, to drive transformation at scale.
Perficient and Salesforce are teaming up to help clients raise the bar using AI. They’ll modernize conventional CRM systems with AI-first technologies like Cloud Service, the engine behind Agentforce, to create a unified, real-time view of enterprise data. With these tools, organizations can offer more personalized experiences for customers as well as employees, foster real-time collaboration, and unlock the full value of their long-term tech investments.
Executive Statement
According to Miguel Milano, President and Chief Revenue Officer, Salesforce, AI is altering business models and customer expectations, and today’s organizations need proven capabilities to navigate this revolution. Perficient is a trusted Salesforce partner delivering with agility on a global scale. Their collaboration combines the powerful AI capabilities of their platform with Perficient’s expertise in industry processes, data, as well as engineering. Together, they are helping enable the agentic enterprise, so organizations can operate faster, smarter, and with greater customer-centricity.