Contact Us Careers Register

Zillow Added a Chat Feature so Home Buyers Can Work Together Inside the App

29 Oct, 2025 - by CMI | Category : Real Estate and Property Management

Zillow Added a Chat Feature so Home Buyers Can Work Together Inside the App

Zillow® launched messaging, a new feature that anables buyers and their co-shopper chat, share listings as well as stay organized, all within the Zillow app.

Real-estate buying can get messy with jangling phones, tons of browser tabs, and chats lost among memes. With Zillow’s new in-app messaging, all chats about each listing stay in one thread—so you skip the app-hopping and fewer messages get missed.

In the Zillow app, buyers just open their inbox and invite a partner, roommate or real estate–obsessed friend to join their search and chat.

These advanced features on Zillow help buyers as well as renters move faster and more confidently, from organizing conversations to getting pre-approved, visualizing spaces and tracking closing tasks.

Zillow’s key new updates are as following:

Virtual Staging : Available on Zillow Showcase℠ listings, this AI-powered tool restyles empty rooms so shoppers can visualize the space in different design styles, such as modern or Scandinavian.

  • Zillow Home Loans verified pre-approval: Verified pre-approval helps buyers get mortgage-ready faster through a guided digital flow that securely verifies information.
  • Closing dashboard: Built with Spruce®, the dashboard lets buyers track tasks related to title and escrow services during closing — all in one secure, connected view.
  • Rentals AI Assist (powered by EliseAI) : This gives renters instant, around-the-clock responses to questions about property, tours and availability.

Executive Statement

According to David Beitel, chief technology officer at Zillow, this new messaging product brings the collaboration that already happens across text messages directly into Zillow. It's another step toward making the home journey simpler and more connected. They are continuing to bring more of the experience onto Zillow, so buyers can move from browsing to closing with less friction and more confidence.

About Author

Mirza Aamir

Mirza Aamir

Mirza Aamir is a dynamic writer with over five years of experience in creating compelling and insightful content across a diverse range of industries, including automotive and transportation, energy, consumer electronics, bulk chemical, and food & beverages. With a strong foundation in writing blogs, articles, press releases, preview analysis, and other co... View more

LogoCredibility and Certifications

Trusted Insights, Certified Excellence! Coherent Market Insights is a certified data advisory and business consulting firm recognized by global institutes.

Reliability and Reputation

860519526

Reliability and Reputation
ISO 9001:2015

9001:2015

ISO 27001:2022

27001:2022

Reliability and Reputation
Reliability and Reputation
© 2025 Coherent Market Insights Pvt Ltd. All Rights Reserved.