Zillow® launched messaging, a new feature that anables buyers and their co-shopper chat, share listings as well as stay organized, all within the Zillow app.
Real-estate buying can get messy with jangling phones, tons of browser tabs, and chats lost among memes. With Zillow’s new in-app messaging, all chats about each listing stay in one thread—so you skip the app-hopping and fewer messages get missed.
In the Zillow app, buyers just open their inbox and invite a partner, roommate or real estate–obsessed friend to join their search and chat.
These advanced features on Zillow help buyers as well as renters move faster and more confidently, from organizing conversations to getting pre-approved, visualizing spaces and tracking closing tasks.
Zillow’s key new updates are as following:
Virtual Staging : Available on Zillow Showcase℠ listings, this AI-powered tool restyles empty rooms so shoppers can visualize the space in different design styles, such as modern or Scandinavian.
- Zillow Home Loans verified pre-approval: Verified pre-approval helps buyers get mortgage-ready faster through a guided digital flow that securely verifies information.
- Closing dashboard: Built with Spruce®, the dashboard lets buyers track tasks related to title and escrow services during closing — all in one secure, connected view.
- Rentals AI Assist (powered by EliseAI) : This gives renters instant, around-the-clock responses to questions about property, tours and availability.
Executive Statement
According to David Beitel, chief technology officer at Zillow, this new messaging product brings the collaboration that already happens across text messages directly into Zillow. It's another step toward making the home journey simpler and more connected. They are continuing to bring more of the experience onto Zillow, so buyers can move from browsing to closing with less friction and more confidence.