The “Global Automated Parcel Delivery Terminals Market, By Deployment Type (Indoor Terminals and Outdoor Terminals), By Ownership (Retailers, Shipping/Logistics Companies, Government Organization and Others) and by Region (North America, Europe, Asia Pacific, and Latin America, Middle East & Africa) - Global Forecast to 2027”, is expected to be valued at US$ 1,350 million by 2027, witnessing a CAGR of 12.9% during the forecast period (2019-2027), as highlighted in a report published by Coherent Market Insights.


Automated parcel delivery terminals are separate units that are implemented in populous areas such as grocery stores, shopping malls, railway stations, walkways, and airports. These terminals allow parcel recipients to receive or return their 24x7 as per convenience. Automated parcel delivery terminals have become a perfect substitute since it minimizes the additional expenditure in logistics chain. Furthermore, it aids an efficient organization of goods and generating new prospects. These terminals also support logistics providers and sell to reduce losses sustained due to last-minute delivery failures. Moreover, these terminals are installed with point of sale (POS) equipment that facilitates cash on delivery via credit/debit cards, thereby letting cashless and sophisticated payments for parcels.

The global automated parcel delivery market accounted US$ 509.4Mn in terms of value and 26,365Units in terms of volume in 2019.

Market Driver

Increasing expenditure from postal organizations is expected to boost the global automated parcel delivery terminals market growth over the forecast period

Rising competition in the market has compelled postal organizations to enhance their panel delivery infrastructure. Constantly improving digital parcel processing solutions, especially for sorting and delivering purposes has encouraged public/government postal organizations to improve their spending in development of parcel networks. Moreover, growing penetration of handheld electronic devices and trending internet connection globally has accelerated adoption of automated parcel delivery terminals across the globe. For instance, in January 2015, Iceland Post, the Icelandic national postal operator launched "Postbox" a nationwide network of automated parcel terminals in partnership with Inpost S.A based in Poland. Hence, increasing investments from public postal organizations coupled with growing competitiveness in the market is expected to further propel growth of the global automated parcel delivery terminals market in the near future.

Market Opportunity

High growth of e-commerce industry can provide major growth opportunities in the near future

The global e-commerce industry has witnessed significant growth in the recent past. This is owing to high penetration of internet and smartphones coupled with growing consumer preference towards online purchases. Increasing e-retailing has resulted in significant adoption of parcel delivery terminals in developed markets such as the U.S, France, Germany, and the U.K. Moreover, increasing internet accessibility across the globe, especially in emerging economies and growing investment by governments on digital infrastructure are expected to present lucrative growth opportunities over the forecast period. 

Market Restraint

Challenges associated with burglaries and cost constraints are expected to restrain growth of the global automated parcel delivery terminals market during the forecast period

The automated parcel delivery terminals are available 24x7 for consumer convince. However, the downside of this facility is that it makes these terminals vulnerable to burglary and vandalism. This issue occurs mostly into outdoor automatic parcel delivery terminals since they are installed on walkways and open spaces. Moreover, initial installation costs of automated parcel delivery terminals are significant and hence small and mid-sized retailers are reluctant to adopt it. Furthermore. Illicit activities such as burglary and vandalism have substantial effects on customer views towards automated parcel delivery terminals about parcel safety and reliability. Hence, these factors are expected to restrain the global automated parcel delivery terminals market growth in the near future.

Market Trends

  1. Increasing click and clock orders

The use of automated parcel delivery terminals is not limited to e-commerce or logistic dominants. These terminals are also used by retailers and food shops to provide groceries and food to customers. Furthermore, several automated parcel delivery terminals are adaptable for food storage and regular parcels. For instance, in January 2013, click and collect grocery services were started by Itella (Posti Group Corporation) in cooperation with HOK-Elanto (an S Group supermarket retailer), based in Helsinki, Finland. In this click and collect service customers can order groceries and food from applications such as online and collect from parcel terminals.

  1. Rising influence of green ICT

Automated parcel delivery terminals have minimized the significant transportation costs required to deliver parcels to recipients’ addresses. This is achieved through the deployment of automated parcel delivery terminals at appropriate places, such as retail shops, malls, and airports. Furthermore, implementation of green ICT and deployment of automatic parcel delivery terminals in transportation helps reduce road journeys, eliminate unnecessary routes, and reduce energy consumption.

Competitive Section

Key players operating in the global automated parcel delivery terminals market are Winnsen Industry Co., Ltd., LL OPTIC (Loginpost), Keba AG, ENGY Company, Cleveron Ltd., ByBox Holdings Ltd., Neopost group, TZ Ltd., Smartbox Ecommerce Solutions Pvt. Ltd., and InPost S.A.

Key Developments

  1. Key players in the market are involved in partnerships and collaborations, in order to enhance their market presence. For instance, in February 2016, Smartbox Ecommerce Solutions Pvt. Ltd. partnered with Yes Bank Ltd. to improve last-mile delivery solutions in India. Yes Bank aims to revise the cash on delivery (COD) model in the country. Smartbox Ecommerce Solutions is currently developing a new payment model called card swipe on delivery (CSOD), which is expected to fuel the adoption of parcel delivery terminals in the country.
  2. Major market players are focused on partnerships and collaborations, in order to gain a competitive edge in the market. For instance, in March 2016, TZ Limited collaborated with Singapore Post Limited, based in Padang, Singapore, for the deployment of a parcel terminal network named POPStation to expand e-commerce presence and services capabilities in Singapore.


Market Taxonomy:

  1. By Deployment Type
  • Indoor Terminals
  • Outdoor Terminals
  1. By Ownership
  • Retailers
  • Shipping/Logistics Companies
  • Government Organization
  • Others
  1. By Region
  • North America
  • Europe
  • Asia Pacific
  • Middle East and Africa
  • Latin America


Joining thousands of companies around the world committed to making the Excellent Business Solutions.

View All Our Clients
trusted clients logo