Market Insight- Global Automated Parcel Delivery Terminals Market
Automated parcel delivery terminals or also referred to as automated lockers are individual units that are installed in crowded places such as grocery stores, shopping malls, railway stations, walkways, and airports. These terminals are installed to allow parcel recipients to receive or return their 24x7 according to their convenience. Automated parcel delivery terminals have become perfect substitute since it minimizes the additional expenditure in logistics chain. Furthermore, it helps in efficient organization of goods and generating new prospects. These terminals also support logistics providers and sell to reduce losses sustained due to last-minute delivery failures. Moreover, these terminals are installed with point of sale (POS) equipment that facilitates cash on delivery via credit/debit cards, thereby letting cashless and sophisticated payments for parcels.
The global automated parcel delivery market was accounted US$ 509.4Mn in terms of value and 26,365Units in terms of volume in 2019.
Market Dynamics- Drivers
- Growing demand for substitute delivery solutions is expected to drive growth of the global automated parcel delivery terminals market during the forecast period
Conventional parcel delivery system offers door-step delivery to its users. This delivery system requires significant human intervention to sort and deliver the parcel on-time. However, these systems fail to meet the user demand on festivals or holidays, especially in meeting up with on-time delivery demand, owing to a substantial increase in parcel volume. On the contrary, automated parcel delivery systems offer customers ease in collection of their parcels. These terminals are commonly located at public places, in order to provide 24x7 access and to collect or send parcels. Moreover, exclusive features such as collecting parcels from any terminal or unit at any time are increasing the adoption of these systems. These alternative solutions have gained significant popularity among e-retailers and logistics companies, which in turn, is expected to drive growth of the global automated parcel delivery terminals market during the forecast period.
- High growth of the global e-retail market is expected to propel the global automated parcel delivery terminals market growth over the forecast period
High penetration of the internet has accelerated growth of e-retail market in the recent past. Growing urban and suburban population has significantly increased delivery volume, which has compelled e-retailer, logistics, and transportation companies to upgrade their existing parcel delivery systems. Online retailing involves a vast range of products, which results in increase in parcel volume and eventually increases the burden on the last-mile delivery providers. Hence, many e-retailers around the world are focused on adopting automated parcel delivery terminals at their establishments. According to the OECD Digital Economic Outlook 2015, in Denmark, Germany and the U.K. more the 80% of internet users make their purchases through online internet shopping. Thus, these factors are expected to boost the market growth in the near future.
Europe region dominated the global automated parcel delivery market in 2019, accounting for 64.0% share in terms of volume, followed by Asia Pacific and MEA respectively.
Source: Coherent Market Insights
Market Dynamics- Restraints
- Challenges regarding package safety and reliability are expected to hamper the global automated parcel delivery terminals market growth over the forecast period
Issues regarding safety and reliability of these systems are the major factor hampering the market growth. Generally, automated parcel delivery terminals are installed in public places such as indoor and outdoor as per the requirements. Since these delivery terminals are 24x7 accessible, they are prone to vandalism and burglary that can cause expensive damage to the terminal. Moreover, performance of software applications such as mobile apps, websites with automated parcel delivery systems in delivery process might affect the view of customers towards the use of delivery terminal. This, in turn, hampers customers’ perceptions toward automated parcel delivery systems, making it less reliable. Thus, these factors are expected to restrain the global automated parcel delivery terminals market growth in the near future.
- Advent of competitive solutions for parcel delivery is expected to hinder growth of the global automated parcel delivery terminals market during the forecast period
Automated parcel delivery terminals are effective for pick-up and drop-off services. However, advancements in technology related to parcel deliveries such as drones are expected to affect the adoption of automated parcel delivery terminals. Parcel delivery through drones holds enormous potential with drones being equipped with GPS systems, cameras, and capability to store data for routes. For instance, Amazon.com, Inc. has developed parcel delivery system named “Amazon Prime Air” to deliver the parcel through drones. Similarly, Deutsche Post AG (DHL) based in Bonn, Germany has developed a parcel delivery drone named “Parcelcopter” to deliver the small parcel such as medications and other goods in Germany. Therefore, these factors are expected to hinder the market growth over the forecast period.
- Untapped potential in several markets across the globe can offer major growth opportunities
Growing penetration of internet is expected to boost growth of the global e-retail market in the near future. High growth of the market poses major challenges to existing parcel delivery systems, thus necessitating robust upgrades. This, in turn, is expected to increase adoption of automated parcel delivery solutions, in order to mitigate the lengthy and highly important last-mile delivery problem. These factors can provide major growth opportunities in the near future. According to the Internet Society, Global Internet Report 2015, global mobile internet penetration is expected to reach 71% by 2019.
- Development of a variety of robust delivery terminals for variable parcel sizes to present lucrative growth opportunities
Currently, majority of automated parcel delivery terminals available in the market are suited for small or medium-sized parcels (<30Kg). Although these terminals are efficient for small consumer goods, they cannot be used for large size products. With e-retailers increasing their product offerings and selling regular as well as big-sized consumer products such as household electronics and consumer vehicles. Therefore, developing parcel delivery terminals for big-sized products can present lucrative growth opportunities.
Source: Coherent Market Insights
- Growing influence of green ICT
Many companies across the globe are installing parcel delivery terminals, owing to increasing green information and communication technology (ICT). This is done in an attempt to make parcel delivery system eco-friendly. Automated parcel delivery terminals have reduced the significant transportation costs required to deliver parcels to recipients’ addresses. Moreover, implementation of green ICT and deployment of automatic parcel delivery terminals in transportation helps reduce road journeys, eliminate unnecessary routes, and reduce energy consumption. This trend is likely to continue during the forecast period.
- Increasing click and collect orders
Apart from e-commerce and logistics domains, automated parcel delivery terminals are now being adopted by retailers and food shops to provide groceries and food customers. For instance, in January 2013, click and collect grocery services were started by Itella (Posti Group Corporation) in cooperation with HOK-Elanto (an S Group supermarket retailer), based in Helsinki, Finland. In this click and collect service customers can order groceries and food from applications such as foodie.fm online and collect from parcel terminals.
In global automated parcel delivery market, by Ownership segment, the shipping/logistic companies sub-segment dominated the global market in 2019, accounting for 39.0% share in terms of value, followed by retailers, Government Organization and Others.
Source: Coherent Market Insights
Key players operating in the global automated parcel delivery terminals market are Winnsen Industry Co., Ltd., LL OPTIC (Loginpost), Keba AG, ENGY Company, Cleveron Ltd., ByBox Holdings Ltd., Neopost group, TZ Ltd., Smartbox Ecommerce Solutions Pvt. Ltd., and InPost S.A.
- Key companies in the market are focused on collaborations and partnerships, in order to gain a competitive edge in the market. For instance, in April 2016, TZ Limited collaborated with Richoh USA, Inc. based in Malvern, Pennsylvania, the U.S. to launch intelligent locker solutions in North America and Latin America.
- Major market players are focused on product launches, in order to enhance their market presence. For instance, in January 2016, Smartbox Ecommerce Solutions Pvt. launched 12 parcel delivery terminals at primary Metro railway stations and consumer business centers in Delhi NCR, India. Furthermore, the company is planning to expand its market by deploying 1,000 terminals in the top eight cities across India by the end of 2016.