Online Booking Software Market, by Deployment Model (On premises and Cloud-based), by User Base (Professional User and Corporate User) and by Geography (North America, Europe, Asia Pacific, Middle East, and Africa) - Size, Share, Trends, and Forecast till 2025

  • Published On : Sep 2018 |
  • Pages : 140 Pages |
  • Format : CMI Insight PPT Format CMI Insight PDF Format

Global Online Booking Software Market - Insights

Online booking software also called as appointment scheduling software or appointment booking software are tools that permit businesses or professionals to manage appointments or bookings. Global online booking software market generated a revenue of US$ 194.3 million in 2017, up from US$ 175.8 million in 2016. By 2025, the online booking software market is expected to generate a revenue of US$ 552.1 million with a CAGR of 14.4%. Increasing internet penetration majorly in emerging economies is one of the major factors driving growth of the market worldwide. For instance, according to the Coherent Market Insights, 28% of the total population in India was using Internet in 2016, and it is estimated to reach 59% by 2021. Hence, increasing number of internet user is fueling growth of the market.      

On-premises Segment Held Dominant Position in 2017

The on-premises segment held the dominant position in the online booking software market and generated revenue of US$ 114.2 Million in 2017. It is expected to reach US$ 268.6 million with a CAGR of 11.6% over the forecast period. Increasing concerns regarding data security is one of the major factor propelling demand for on-premises based solutions. This is owing to the fact that on-premises software provides high data security as compared to cloud-based or web-based solution.     

Figure.  Global Online Booking Software Market Share (%), by Deployment Model, 2017 & 2025

 

North America Held Dominant Position in Online Booking Software Market in 2017

On the basis of geography, the online booking software market is segmented into North America, Europe, Asia Pacific, Latin America, Middle East, and Africa. North America region held the dominant position in the market in 2017, and is projected to retain its dominance throughout the forecast period. In 2017, North America region generated revenue of US$ 76.8 million and is expected to reach US$ 204.4 million in 2025, with a CAGR of 13.4% over the forecast period. High adoption of cloud-based solutions is one of the major driving factors for growth of market in this region. For instance, according to Coherent market insights, in 2016, the North America held 49% share of the world wide cloud data traffic. The U.S. and Canada are major economies driving growth of online booking software market in this region. The U.S. held a dominant position in the market in 2017, and is expected to retain its dominance throughout the forecast period. In 2017, the U.S. market generated revenue of US$ 56.1 Mn and is expected to reach US$ 134.4 Mn by 2025, exhibiting a CAGR of 12.0% over the forecast period. High presence of key players in the U.S. is a major factor for growth of this market. BookingBug Limited, Appointy Software Inc., and TimeTrade, Inc. are some of the players based in the U.S.

Asia Pacific online booking software market is projected to witness highest CAGR over the forecast period. In 2017, Asia Pacific online booking software market generated revenue of US$ 49.5 million and is expected to exhibit a CAGR of 15.9% over the forecast period. China, India, and Japan are some of the major countries which are driving the market growth in Asia Pacific. Increasing internet penetration in Asia Pacific is a key driving factor for growth of the market. For instance, according to Coherent Market Insights Analysis, 41% of the total Asia Pacific population uses internet in 2016, and is expected to reach 62% by 2021.

Figure.  Global Online Booking Software Market Share (%), by Region, 2017

Key Players- Global Online Booking Software Market

The major players operating in the global online booking software market include BookingLive, BookingBug Limited, CheckFront,Inc., Rezdy, Acuity Scheduling, Appointy Software Inc. , Bookeo, SimplyBook.Me, Setmore Appointments, TimeTrade, Inc., Pulse24/7, Inc., Veribook, MyTime, Nabooki, and  Shortcuts Software.

The online booking software or appointment scheduling software permits business or professional users to manage booking or appointments. The integration of various advance features such as appointment reminders, calendar integration, customer and employee management, mobile compatibility, payment processing, revenue processing have accelerated the demand for the online booking software solutions in various organization.

Market Dynamics

Increasing technological advancement in online booking software or appointment scheduling software is one of the major factor driving growth of the market, worldwide. The customer appointment management is an advance type of appointment scheduling software, which is highly adopted by large organizations. Due to its advance function to automatically schedule and route home service appointments have raised the demand for the customer appointment management, which accelerated the market of online booking software, worldwide. Furthermore, it offers various other advantages such as it helps to retain customers, enhances revenue, and boosts staff efficiency, which is propelling demand for such solutions in various organization across the world. For instance, Calendly, Checkfront, Appointment Plus, Bookeo, Acuity Scheduling are some of the appointment scheduling or online booking software.        

Key features of the study:

  • This report provides in-depth analysis of online booking software market, market size (US$ Million), and Compound Annual Growth Rate (CAGR %) for the forecast period (2017 – 2025), considering 2016, as the base year
  • It elucidates potential revenue opportunity across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by the leading players
  • It profiles leading players in the global online booking software market based on the following parameters – company overview, financial performance, product portfolio, geographical presence, Online Booking Software market capital, key developments, strategies, and future plans
  • Companies covered as part of this study include BookingLive, BookingBug Limited, CheckFront,Inc., Rezdy, Acuity Scheduling, Appointy, Bookeo, SimplyBook.Me, Setmore Appointments, TimeTrade, Inc., Pulse24/7, Inc., Veribook, MyTime, Nabooki, Shortcuts Software.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decision regarding their future product launches, product upgrades, market expansion, and marketing tactics
  • The global online booking software market report caters to various stakeholders in this industry including investors, suppliers, manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision making through the various strategy matrices used in analyzing the global online booking software market

Detailed Segmentation:

  • Global Online Booking Software Market, By Deployment Model:
    • On premises
    • Cloud based
  • Global Online Booking Software Market, By User Base
    • Professional User
    • Corporate User
  • Global Online Booking Software Market, By Geography:
    • North America
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • U.S.
        • Canada
    • Europe
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • Germany
        • UK
        • France
        • Italy
        • Spain
        • Russia
        • Rest of Europe
    • Asia Pacific
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • ASEAN
        • Rest of Asia Pacific
    • Latin America
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • Brazil
        • Mexico
        • Rest of Latin America
    • Middle East
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • GCC Countries
        • Israel
        • Rest of Middle East
    • Africa
      • By Deployment Model
        • On Premises
        • Cloud  based
      • By User Base
        • Professional User
        • Corporate User  
      • By Country:
        • Northern Africa
        • Central Africa
        • South Africa
  • Company Profiles
    • BookingLive
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • BookingBug Limited
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • CheckFront,Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Rezdy
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Acuity Scheduling
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Appointy
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Bookeo
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • SimplyBook.Me
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Setmore Appointments
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • TimeTrade, Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Pulse24/7, Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Veribook
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • MyTime
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Nabooki
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Shortcuts Software.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence

Table of Content

  1. Research Objectives and assumption
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Market Snippet By Deployment Model
      • Market Snippet By User Base
      • Market Snippet By Region
    • Coherent Opportunity Map (COM)
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
    • Regulatory Scenario
    • Industry Trends
    • Value Chain Analysis
    • Merger and Acquisitions
    • New Product Approvals/Launch
    • Porter’s Analysis
    • PEST Analysis
  4. Global Online Booking Software Market, By Deployment model, 2015 – 2025 (US$ Million)
    • Introduction
      • Market Share Analysis, 2017 and 2025 (%)
      • Segment Trends
    • On-premises
      • Introduction
      • Market Size and Forecast, 2017 - 2025, (US$ Million)
    • Cloud based
      • Introduction
      • Market Size and Forecast, 2017 - 2025, (US$ Million)
  5. Global Online Booking Software Market, By User Base, 2015 – 2025 (US$ Million)
    • Introduction
      • Market Share Analysis, 2017 and 2025 (%)
      • Segment Trends
    • Professional User
      • Introduction
      • Market Size and Forecast, 2017 - 2025, (US$ Million)
    • Corporate User
      • Introduction
      • Market Size and Forecast, 2017 - 2025, (US$ Million)
  6. Global Online Booking Software Market, By Geography, 2015 - 2025 (US$ Million)
    • Introduction
      • Market Share Analysis, By Region, 2017 and 2025 (%)
      • Regional Trends
    • North America
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • U.S.
        • Canada
    • Europe
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • Germany
        • U.K.
        • Italy
        • France
        • Spain
        • Russia
        • Rest of Europe
    • Asia Pacific
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • China
        • India
        • Japan
        • ASEAN
        • Australia
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • Brazil
        • Mexico
        • Argentina
        • Rest of Latin America
    • Middle East
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • GCC Countries
        • Israel
        • Rest of Middle East
    • Africa
      • Introduction
      • Market Size and Forecast, By Deployment Model, 2017 - 2025 (US$ Million)
      • Market Size and Forecast, By User Base, 2017 - 2025 (US$ Million)
      • Market Share Analysis, By Country, 2017 and 2025 (%)
        • Northern Africa
        • Central Africa
        • South Africa
  7. Competitive Landscape
    • Company Profiles
    • BookingLive
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • BookingBug Limited
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • CheckFront,Inc.
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Rezdy
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Acuity Scheduling
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Appointy
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Bookeo
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Me
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Setmore Appointments
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • TimeTrade, Inc.
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Pulse24/7, Inc.
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Veribook
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • MyTime
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Nabooki
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Shortcuts Software
      • Company Overview
      • Product Portfolio
      • Recent Developments/Updates
    • Analyst Views
  8. Section
    • References
    • Research Methodology
    • About us and Sales Contact

Research Methodology

Coherent Market Insights followsa comprehensive research methodology focused on providing the most precise market analysis. The company leverages a data triangulation model which helps company to gauge the market dynamics and provide accurate estimates. Key components of the research methodologies followed for all our market reports include:

  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.

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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
  • Macro-economic indicators
  • Environmental indicators
  • Socio-political indicators
  • Technology indicators

Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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