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Pharmacy Automation Market Analysis & Forecast: 2025-2032

Pharmacy Automation Market, By Product (Dispensing Systems, Pill Sorting Machines, Labeling Machines, Packaging Machines, Inventory Management, Automated Storage and Retrieval Systems, Others), By End-user Industry (Inpatient Pharmacies (Acute Care Settings, Long Term Care Facilities), Outpatient Pharmacies (Outpatient/Fast Track Clinics, Hospital Retail Settings), Pharmacy Benefit Management Organization and Mail Order Pharmacies, Retail Pharmacies), By Geography (North America, Latin America, Europe, Asia Pacific, Middle East & Africa)

  • Published In : 20 Oct, 2025
  • Code : CMI472
  • Pages :176
  • Formats :
      Excel and PDF
  • Industry : Medical Devices
  • Historical Range: 2020 - 2024
  • Forecast Period: 2025 - 2032

Pharmacy Automation Market Analysis & Forecast: 2025-2032

Global pharmacy automation market size is projected to reach USD 11.97 Bn by 2032 from an estimated USD 6.85 Bn in 2025, exhibiting a CAGR of 8.3%.

Key Takeaways

  • Based on Product, Dispensing Systems sector is considered as dominating region with 35.5% shares in the global market.
  • Regionally, North America is considered as the dominating region with 41.0% shares in the global pharmacy automation market.

Market Overview

The primary form of pharmacy automation is automated medication dispensing systems. These systems utilize robotic machinery and carousels that are filled with various medications. Pharmacists use software to program the dispensing of specific drugs into labeled bins for each patient. This removes human error from the dispensing process and ensures accuracy. Another form is automated packaging and labeling systems. These machines efficiently package medications in labeled blister packs that are suitable for patients with multiple daily doses. This promotes medication adherence by packaging individual doses together. Automated systems reduce dispensing times significantly and allow pharmacists to focus on clinical services rather than manual filling.

Current Events and their Impact on the Pharmacy Automation Market

Current Event

Description and its Impact

Artificial Intelligence and Machine Learning Integration in Healthcare

  • Description: AI-Powered Medication Management Systems
  • Impact: Enables predictive analytics for inventory management and personalized medication dispensing in automated pharmacy systems
  • Description: Machine Learning in Drug Interaction Detection
  • Impact: Enhances automated prescription verification systems with advanced safety protocols and real-time clinical decision support.

Global Supply Chain Disruptions and Semiconductor Shortages

  • Description: Component Availability Challenges
  • Impact: Delays production and increases costs for pharmacy automation equipment requiring advanced microprocessors and sensors
  • Description: Rising Raw Material Costs
  • Impact: Impacts pricing strategies for automation hardware manufacturers and potentially slows market adoption rates

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Role of AI (Artificial Intelligence) in the global Pharmacy Automation Market

Artificial intelligence has become a cornerstone of modern pharmacy automation, with healthcare organizations increasingly adopting AI-powered solutions to streamline operations. CVS Health exemplifies this trend through its comprehensive AI integration strategy, implementing machine learning algorithms across its retail pharmacy network to optimize inventory management, predict medication demand, and automate prescription processing workflows.

For instance, in April 2025, House Rx, announced a new AI capability that streamlines one of the most time-consuming and error-prone steps in the specialty drug process: prior authorizations.

Segmental Insights 

Pharmacy Automation Market By Product

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Global Pharmacy Automation Market Insights, by Product

Based on product, dispensing system segment is projected to account largest share in the global pharmacy automation market in 2025. This is attributed by the increasing need for accurate and efficient medication dispensing to reduce errors, improve patient safety, and streamline pharmacy operations. Dispensing systems help automate the preparation, packaging, and distribution of medications, which enhances workflow efficiency in hospitals and retail pharmacies.

For instance, Emirates Health Services (EHS) launched four robotic pharmacies in an effort to expand the automation of pharmaceutical service delivery.

Global Pharmacy Automation Market Insights, by End-user Industry

Based on end-user industry, inpatient segment is projected to account largest share in the global pharmacy automation market demand in 2025. This is attributed by the high volume of medication administration in hospitals and healthcare facilities, where accuracy and timely delivery are critical for patient safety. The complexity of inpatient medication management, coupled with increasing cases of chronic diseases and aging populations, drives the demand for automation to reduce errors and improve efficiency.

For instance, in July 2025, Diligent Robotics announced a major milestone in hospital pharmacy operations: more than 300,000 “last mile” pharmacy deliveries completed by its fleet of Moxi robots.

Regional Insights

pharmacy automation market by product

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North America Pharmacy Automation Market Analysis and Trends

North America is the largest market for pharmacy automation, with a share of 41% market share in 2025, as key market players are focusing on the launch of new products in the region.

For instance, in December 2024, Swisslog Healthcare entered into a co-marketing agreement to offer hospital pharmacies a new approach to end-to-end medication management that combines robotics from Swisslog Healthcare with world-class inventory management and workflow software from BD.

Asia Pacific Pharmacy Automation Market Analysis and Trends

Asia Pacific is the second largest market for pharmacy automation. Medication dispensing systems have emerged as the leading segment among all product types in pharmacy automation market across Asia Pacific region. These systems experience high adoption rates due to rising need for improved medication control and workflow efficiency in hospitals as well as retail pharmacies.

For instance, in June 2025, Manipal Hospital Saltlake launched an e-pharmacy service with free home medicine delivery. The service offers delivery within two hours across Kolkata, India, through partnered logistics providers, and to districts via speed post.

Europe Pharmacy Automation Market Analysis and Trends

Europe is the third-largest market for pharmacy automations, with a market share of 19.9% in 2025. The Europe pharmacy automation market growth is due to increasing startups that are incorporating digital technologies for expanding pharmacy automation market across the country.

For instance, Deenova announced that it has launched its innovative Pay-Per-Dose unit dose pharmacy automation service to the UK market for the first time.

Pharmacy Automation Market – Dominating Countries

The U.S. Pharmacy Automation Market Trends

The U.S. is poised to hold largest share in the global pharmacy automation market revenue during the forecast period. This is owing to its advanced healthcare infrastructure, high healthcare expenditure, and early adoption of cutting-edge technologies. The growing need to reduce medication errors, improve workflow efficiency, and address the shortage of pharmacists has accelerated the demand for automation in both hospital and retail pharmacies

For instance, in October 2025, Amazon Pharmacy introduced in-office kiosks to help patients get medications immediately after appointments.

China Pharmacy Automation Market

China is considered as the dominating country in the global pharmacy automation market in 2025. This is attributed to its rapidly expanding healthcare sector, significant investments in hospital infrastructure, and strong government support for healthcare modernization. The country's large population and increasing demand for efficient medication management have driven the adoption of advanced pharmacy automation systems.

Analyst View

The global pharmacy automation market has strong growth potential driven by increasing workload on pharmacies due to rising prescriptions, diminishing number of pharmacists and strict regulations regarding medication management. Automated systems help reduce dispensing errors, improve staff efficiency and enable pharmacies to meet growing demand. The market is expected to experience steady rise with hospitals and retail pharmacies aggressively adopting automation solutions to optimize processes.

However, high upfront costs of purchasing, installing and maintaining automated machines may discourage some smaller pharmacies. Additionally, reluctance to change from traditional methods and perceived job threats are likely to impede adoption rates to some extent. Technological glitches in automated instruments or regulatory delays in approval processes can also negatively impact the market.

North America dominates currently due to profound medication dispensing practices and supportive regulatory environment. But the Asia Pacific region is anticipated to emerge as the fastest growing regional market on account of expanding healthcare infrastructure, surge in chronic diseases and health insurance penetration in developing nations. The increasing accessibility and affordability of automation equipment will propel growth in Asia Pacific.

Market Report Scope 

Pharmacy Automation Market Report Coverage

Report Coverage Details
Base Year: 2024 Market Size in 2025: USD 6.85 Bn
Historical Data for: 2020 To 2024 Forecast Period: 2025 To 2032
Forecast Period 2025 to 2032 CAGR: 8.3% 2032 Value Projection: USD 11.97 Bn
Geographies covered:
  • North America: U.S. and Canada
  • Latin America: Brazil, Argentina, Mexico, and Rest of Latin America
  • Europe: Germany, U.K., Spain, France, Italy, Russia, and Rest of Europe
  • Asia Pacific: China, India, Japan, Australia, South Korea, ASEAN, and Rest of Asia Pacific
  • Middle East & Africa: GCC Countries, Israel, South Africa, North Africa, and Central Africa and Rest of Middle East
Segments covered:
  • By Product: Dispensing Systems, Pill Sorting Machines, Labeling Machines, Packaging Machines, Inventory Management, Automated Storage and Retrieval Systems, Others
  • By End-user Industry: Inpatient Pharmacies (Acute Care Settings, Long Term Care Facilities), Outpatient Pharmacies (Outpatient/Fast Track Clinics, Hospital Retail Settings), Pharmacy Benefit Management Organization and Mail Order Pharmacies, Retail Pharmacies
Companies covered:

Swisslog Healthcare, Omnicell, Inc., BD, Oracle, Capsa Healthcare, MCKESSON CORPORATION, Yuyama Co., Ltd., Gebr. Willach GmbH, ScriptPro LLC., and RxSafe, LLC.

Growth Drivers:
  • Growing prescription volumes
  • Increasing need to reduce medication errors
  • Growing need to minimize manual processes
Restraints & Challenges:
  • High cost of dialysis equipment and procedures
  • Lack of expertise and reluctance to adopt new technologies
  • Concerns regarding workflow, integration, and scalability

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Recent Developments

  • In July 2025, Capsa Healthcare introduced its Consolidated Services Pharmacy Platform (CSPP) — the industry’s first integrated solution to combine centralized mail order fulfillment and enterprise-wide distribution into a single, scalable system.
  • In October 2024, Alto announced the launch of Alto Technologies, a new suite of enterprise solutions providing revolutionary pharmacy technology that combines pharmacist expertise with automation and AI to drive efficiencies at every point of the pharmacy value chain.

Global Pharmacy Automation Market- Drivers

  • Growing prescription volumes: The increasing burden of chronic diseases across the globe is leading to a significant rise in prescription volumes worldwide. As per the World Health Organization (WHO), chronic diseases accounted for approximately 60% of all deaths globally in 2020. Conditions like diabetes, cardiovascular diseases, and cancer result in patients needing lifelong prescription medication.
  • Increasing need to reduce medication errors: The increasing need to reduce medication errors is one of the key factors promoting rapid adoption of pharmacy automation systems globally. Medication errors can cause severe health issues, extended hospital stays, and even mortality.
  • Growing need to minimize manual processes: The growing need of automation across various pharmacy processes is one of the key factors driving the growth of global pharmacy automation market. With increasing prescription volumes and strict regulations, pharmaceutical companies are relying more on automation solutions to minimize manual errors and improve workflow efficiency.

Global Pharmacy Automation Market- Opportunities

  • Growth opportunities in emerging markets: Emerging markets in developing countries present a great opportunity for growth in the global pharmacy automation market. As healthcare infrastructure and accessibility improves across regions like Asia Pacific, South America, Middle East and Africa, there will be an increasing demand for automation technologies in pharmacies.
  • Adoption of pharmacy automation in retail pharmacies: The adoption of pharmacy automation solutions in retail pharmacies presents a major growth opportunity for the global pharmacy automation market. Retail pharmacies have traditionally been labor-intensive with pharmacists and technicians spending considerable time performing manual, repetitive tasks like prescription dispensing, inventory management, and packaging.
  • Development of customized pharmacy automation solutions: Developing customized pharmacy automation solutions could unlock significant opportunities in the pharmacy automation market. With the healthcare industry facing growing pressure to reduce costs and improve efficiency, there is a need for automated solutions that can streamline pharmacy operations. With rising chronic diseases and an aging population, demand for specialized pharmacy services is growing.

Global Pharmacy Automation Market- Trends

  • Adoption of centralized dispensing systems: The adoption of centralized dispensing systems is having a significant impact on the pharmacy automation market. Centralized dispensing involves the consolidation of manual packing and labeling functions into a single automated system located remotely or off-site from the pharmacy. This allows for multiple prescriptions to be filled and packaged at once in a high-volume setup, thus improving efficiency and accuracy.
  • Growing demand for packaging and labeling solutions: Growing demand for packaging and labeling solutions is having a significant influence on the global pharmacy automation market. With the increasing workload on pharmacists and pharmacy technicians due to rising prescription volumes, there is a need for automated solutions that can streamline operations while minimizing errors. Packaging and labeling robots allow for a more efficient workflow as they can count tablets, capsules, and arrange them into prescription containers along with printing and affixing labels with accurate patient information and medication instructions.

Market Segmentation

  • Product Insights
    • Dispensing Systems
    • Pill Sorting Machines
    • Labeling Machines
    • Packaging Machines
    • Inventory Management
    • Automated Storage
    • Retrieval System
    • Others
  • End-User Industry Insights
    • Inpatient Pharmacies
    • Acute Care Setting
    • Long Teram Care Facilities
    • Outpatient Pharmacies
    • Outpatient/Fast Track Clinics
    • Hospital Retail Settings
    • Pharmacy Benefits Management Organization
    • Mail Order Pharmacies
    • Retail Pharmacies
  • Regional Insights
    • North America
      • North America
      • U.S.
      • Canada
    • Latin America
      • Brazil
      • Argentina
      • Mexico
      • Rest of Latin America
    • Europe
      • Germany
      • U.K.
      • Spain
      • France
      • Italy
      • Russia
      • Rest of Europe
    • Asia Pacific
      • China
      • India
      • Japan
      • Australia
      • South Korea
      • ASEAN
      • Rest of Asia Pacific
    • Middle East
      • GCC Countries
      • Israel
      • Rest of Middle East
    • Africa
      • South Africa
      • North Africa
      • Central Africa
  • Top Companies in Global Pharmacy Automation Market
    • Swisslog Healthcare
    • Omnicell, Inc.
    • BD
    • Oracle
    • Capsa Healthcare
    • MCKESSON CORPORATION
    • Yuyama Co., Ltd.
    • Willach GmbH
    • ScriptPro LLC.
    • RxSafe, LLC.

Sources

Primary Research Interviews

    • Pharmacy Automation System Manufacturers
    • Hospital and Retail Pharmacy Directors
    • Healthcare Technology Integration Specialists
    • Pharmaceutical Supply Chain Managers
    • Others

Databases

  • FDA Drug Database (Orange Book)
  • Healthcare Cost and Utilization Project (HCUP)
  • National Association of Chain Drug Stores (NACDS) Database
  • World Health Organization Global Health Observatory
  • Others

Magazines

  • Pharmacy Times
  • Drug Store News
  • Healthcare IT News
  • Modern Healthcare
  • Others

Journals

  • American Journal of Health-System Pharmacy
  • International Journal of Pharmacy Practice
  • Journal of Medical Internet Research
  • Others

Newspapers

  • The Wall Street Journal
  • Financial Times
  • Healthcare Finance News
  • Pharmaceutical Commerce
  • Others

Associations

  • American Society of Health-System Pharmacists (ASHP)
  • National Community Pharmacists Association (NCPA)
  • International Society for Pharmaceutical Engineering (ISPE)
  • Healthcare Financial Management Association (HFMA)
  • Others

Public Domain Sources

  • U.S. Department of Health and Human Services
  • Centers for Medicare & Medicaid Services (CMS)
  • European Medicines Agency (EMA)
  • National Institute of Standards and Technology (NIST)
  • Others

Proprietary Elements

  • CMI Data Analytics Tool
  • Proprietary CMI Existing Repository of information for last 8 years

Definition: Pharmacy automation involves medication distribution and handling mechanical tasks. Any operation related to pharmaceutical work could be included, such as inventory management, measuring, and combining powders and liquids for compounding, counting small objects, and maintaining and updating customer information in databases.

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About Author

Manisha Vibhute is a consultant with over 5 years of experience in market research and consulting. With a strong understanding of market dynamics, Manisha assists clients in developing effective market access strategies. She helps medical device companies navigate pricing, reimbursement, and regulatory pathways to ensure successful product launches.

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Frequently Asked Questions

The Pharmacy Automation Market is estimated to be valued at USD 6.85 Bn in 2025, and is expected to reach USD 11.97 Bn by 2032.

High cost of dialysis equipment and procedures, lack of expertise and reluctance to adopt new technologies, concerns regarding workflow, integration and scalability are the key factors hampering growth of the global pharmacy automation market.

Growing prescription volumes, increasing need to reduce medication errors, and growing need to minimize manual processes are the major factors driving the market growth.

The leading product segment in the market is the dispensing systems.

The major players operating in the market includes Swisslog Healthcare, Omnicell, Inc., BD, Oracle, Capsa Healthcare, MCKESSON CORPORATION, Yuyama Co., Ltd., Gebr. Willach GmbH, ScriptPro LLC., RxSafe, LLC.

North America leads the market.

The CAGR of the Pharmacy Automation Market is projected to be 8.3% from 2025 to 2032.

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