bb.q Chicken, a fast-growing Korean fried chicken fast food chain in the U.S., has successfully launched Deliverect's digital ordering as well as menu management system in over 250 locations across the country. This integration helps simplify menu updates and order processing, making operations more efficient and boosting profits. As delivery services continue to surge in the U.S., this system ensures bb.q Chicken to expand smoothly while maintaining high operational standards.
The partnership with Deliverect solves problems like managing multiple third-party services, updating menus, and tracking sales. Deliverect connects bb.q Chicken's Toast POS system to popular delivery platforms like Uber Eats, GrubHub, DoorDash, and others.
Deliverect centralizes digital orders across all platforms, giving teams real-time data on sales, inventory optimization, and orders from one place. It also allows for easy menu management, applying different prices for dine-in and delivery orders. This system supports a variety of delivery models, including in-house and third-party services, and works well with existing equipment for quick nationwide use.
Store teams can still make adjustments as needed, while the leadership gets reports to optimize performance. bb.q Chicken has also implemented Deliverect in other countries like Canada, Germany, and New Zealand as part of its global growth plan.
Executive Statement
According to Joseph Kim, CEO of bb.q Chicken, integrating Deliverect across all our U.S. locations lets them manage orders and menus across multiple platforms from a single system, reducing errors and simplifying operations.
According to Justin Falciola, President, Americas at Deliverect, partnering with bb.q Chicken across their full United States footprint reflects how Deliverect operates as a reliable, end-to-end platform supporting complex digital operations at scale.