Managed Print Services Market, by Channel (Printer Manufactures, System Integrators, and Independent Software Vendors), by Deployment (On-premises, Cloud, and Hybrid), by Organization Size (SMEs and Large Enterprises), by End-user Industry (BFSI, Government, Education, Healthcare, Telecom & IT, Manufacturing, and Retail), and by Geography - Global Industry Insights, Trends, Outlook, and Opportunity Analysis, 2018-2026

  • To Be Published : Sep 2018 |
  • Format : CMI Insight PPT Format CMI Insight PDF Format

Managed print services (MPS) is an outsourcing service, where the company provides service to takes full responsibility for managing a company's print environment. The overall goal of this service is to cut down the company's print expenditure and unnecessary waste. Advantages of managed print services are flexibility, increasing productivity, sustainability, and cost saving that help in increasing demand for managed print services. Moreover, stringent rules and regulations by governments to save paper & reduce waste and decrease cost of operation is also another factor aiding in growth of the MPS market. For instance, Paperwork Reduction Act of 1980, is a law in the U.S. for minimizing the usage of paper the private businesses and citizens.

Environmental benefits and increasing concern for data security are among major driving factors for growth of the market

One of the key drivers for growth of the global managed print services market is increasing awareness about environmental benefits of adopting MPS. This helps in reducing the need of dedicated printing hardware and it also reduce volume of digital waste. This is a significant advantage for managed print services market, as e-waste is already becoming a major concern, due to booming consumer electronics industry. For instance, according to the Coherent Market Insights’ analysis, in 2016, the e-waste generated was around 44.7 million metric tonnes, which was up by 3.3 metric tonnes from 2014, globally. Moreover, according to the EPA, over 40% of trees are used for paper production, while MPS helps in saving trees by minimizing the consumption of paper and minimize wastage of paper, which in turn helps in propelling growth of the market.

Managed print services providers also help in improving the security of client data while printing. When business use printers, copiers or multifunction devices, it create an images of the information, which was printed. These images are stored on the printer’s hard drive, which increase the risk of data hacking. With help of MPS all the processes have to adhere to certain security protocols and MPS will secure the sensitive data with help of data encryption, authorised accessibility, and others. Due to rising threat of cybercrime, this has become a key driver for growth of the global MPS market. For instance, according to Coherent Market Insights’ analysis, in July 2017, number of cybercrime increased to 84.1% from 68.8%. Cyber espionage has decreased to 10.1% from 15.6% of June, whereas cyber warfare has witnessed an increase to 4.3% from 9.4%. Some of the major global organizations such as World Health Organization (WHO) and World Trade Organizations (WTO) and various companies are focusing on taking appropriate measures on data security in order to protect important data from cyberattacks. Therefore, rising security concerns regarding data is expected to be another factor for growth of the managed print services market.

Cloud-based deployment to hold a major share in the managed print services market during the forecast period

Increasing adoption of cloud technology is expected to be one of the factors for increasing demand for cloud-based deployment of MPS during the forecasted period. According to the CISCO analysis, in 2014, workload density over the cloud was 5.1ZB, which will grow till 8.4ZB by 2019. Benefits associated with cloud are fast accessibility, flexibility, cost effectiveness, and others are responsible for increasing demand of cloud in various verticals such as healthcare, media and entertainment, BFSI, education, healthcare, manufacturing, and IT & Telecommunication. It helps businesses to remotely access their documents and data.

Proliferation of digital paper work is one of key challenges hampering growth of the market

Increasing utilization of digital paper work is one of major challenges for growth of the market. Currently, companies are adopting technologies, which help them to minimise the usage of paper work, reduce errors, and saves time. This is expected to adversely affect growth of the market.

Global Managed Print Services Market: Regional Insight

North America accounted for the largest market share in the global managed print service market. Increasing adoption of advanced technology by various verticals, in order to improve their financial position; enhance security and gain operational efficiencies are some of the factors, which in turn, helps in increasing demand for the managed services in this particular region. For instance, in January 2017, CentraCare Health adopted managed print services, in order to streamline business process and optimize its printing. This service helped in increasing their saving by US$ 400,000, annually.

Moreover, majority of the key players in the market are present in this region. Thus, aiding in growth of the managed print services market in the region. For instance, Global Imaging Systems (GIS), A Xerox Company acquired G-Five, Inc.—a Carolinas-based solution provider of office equipment and print services in North and South Carolina—in 2017.

Global Managed Print Services Market: Competitive Landscape

Some of the key players in the managed print services market are Xerox Corporation, HPE IT Services, Ricoh, Lexmark International, Inc., Canon, Inc., Samsung, Toshiba, Sharp, Kyocera, Pitney Bowes, and ARC Document solutions.

Global Managed Print Services Market: Taxonomy

By Channel

  • Printer/Copier manufacturer
  • System integrator
  • Independent software vendor

By Deployment

  • On-premises
  • Cloud
  • Hybrid

By Organization Size

  • Small and Medium Enterprises
  • Large Enterprises

By End-user industry

  • BFSI
  • Government
  • Education
  • HealthCare
  • Telecommunication & IT
  • Manufacturing
  • Retail

Research Methodology

Coherent Market Insights followsa comprehensive research methodology focused on providing the most precise market analysis. The company leverages a data triangulation model which helps company to gauge the market dynamics and provide accurate estimates. Key components of the research methodologies followed for all our market reports include:

  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.
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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
  • Macro-economic indicators
  • Environmental indicators
  • Socio-political indicators
  • Technology indicators

Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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