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Emergency management service (EMS) also referred to as ambulance services is an emergency service that treats illnesses and injuries, which requires an urgent medical response. It requires out-of-hospital treatment and transport to definitive care. In the majority of places, EMS can be summoned by the common public via emergency telephone number thereby putting them in contact with a control facility. For instance, in the U.S., 9-1-1 is an emergency telephone number, which when dialed provides emergency services at the desired location. These services include consulting services, training and simulation service, public information service, and emergency operation services.

The U.S. emergency management services market is estimated to be valued at US$ 13,839.80 million in 2021 and is expected to exhibit a CAGR of 7.80 % over the forecast period (2021-2028).

Recent Developments:

In June 2021, Honeywell, electric and electronics Technology company launched the Honeywell AMIR service. The service provides 24hours Operational Technology (OT) cybersecurity detection services, which will helps to grow U.S. Emergency Market.

In March 2019, Lockheed Martin, global security provider and aerospace company, launched LTE-over-Satellite system. Such system provide connectivity to remote regions like areas without cellphone, coverage, boats off-shore, or in natural disasters such as earthquakes, catastrophic floods or volcanoes.

In May 2019, Siemens medical technology and digital healthcare service Provider Company, launched Cerberus Portal, a cloud-based software for monitor fire safety services, Cerberus Portal will helps to grow U.S. Emergency Market.

Market Dynamics- Drivers

Constantly shifting U.S. demographics are expected to drive growth of the U.S. emergency management services market during the forecast period. Rising geriatric population across the U.S. and increasing number of people living in densely populated coastal and urban areas is resulting in a higher concentration of individuals and assets in a particular area. According to Coherent Market Insights’ analysis, with over 200 Mn in metro areas and 87 Mn living along U.S. coastlines. As a result of this, the nation’s susceptibility is increasing due to the impact of severe weather and other calamities.

Rising threat levels regarding terrorism are expected to propel the U.S. emergency management services market growth over the forecast period. There has been an increasing threat of potential terror attacks, shootings, and biological attacks across the country. As a result, the need for EMS solutions is increasing rapidly. According to the Centers for Disease Control and Prevention (CDC), U.S., the total number of Zika virus cases accounted for over 3,500. In response to this, the government issued a total of US$ 25 Mn in funding to states, cities, and territories to check infection and other associated health-related issues.

Market Opportunities

Smart city initiatives by government authorities to present lucrative growth opportunities. Numerous smart city initiatives have been launched by the U.S. government that provides excellent growth opportunities for market players. For instance, in September 2015, The Department of Homeland Security (DHS) announced plans to invest US$ 50 Mn over the next five years in order to develop cutting-edge emergency response technologies for smart city projects.

Advent of big data analytics can provide significant business opportunities. Big data and analytics solutions are used to study a large amount of data volume, which is generated and gathered during disaster response activities. Moreover, it can be effectively validated, in order to plan and implement efferent measures to respond to similar calamities.

Market Trends

Emergency management service companies are focusing on partnerships with various services providers, in order to complement their solution and service offerings and to enhance their presence in the U.S. market. For instance, in April 2015, Dewberry partnered with Atkins and Stantec in a joint venture, STARR II, in order to provide technical consulting and support services to FEMA. In May 2016, the company partnered with AECOM, a U.S.-based multinational engineering firm, in order to provide disaster recovery support services to communities in Texas impacted by severe storms, straight-line winds, tornadoes, winter storms, and flooding.

Various emergency management service players lay emphasis on providing training and other simulation services for various government agencies in the U.S. For instance, in March 2016, Witt O’ Brien, a global leader in crisis and emergency management, hosted the 2016 Annual Incident Management Team Tabletop Exercise (IMT TTX) at Seattle, Washington.

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U.S. Emergency Management Services Market Report Coverage

Report Coverage Details
Base Year: 2020 Market Size in 2021: US$ 13,839.80 Mn
Historical Data for: 2017 to 2020 Forecast Period: 2021 to 2028
Forecast Period 2021 to 2028 CAGR: 7.80% 2028 Value Projection: US$ 23,369.89 Mn
Geographies covered:
  • U.S.
Segments covered:
  • By End Use Industry: Federal Government, State & Local Government, Private Sector, Transportation and Logistics, Utilities
Companies covered:

IBM Corporation, Witt O’ Brien (SEACOR Holdings Inc.), Atos SE, Hagerty Consulting, West Central Environmental Consultants, Willdan Group, Inc., West Central Environmental Consultants, Honeywell International Inc., Dewberry, Hexagon AB, Dynamiq Strategy Pty. Ltd, and HSS Inc.

Growth Drivers:
  • Constantly shifting U.S. demographics
  • Rising threat levels regarding terrorism
Restraints & Challenges:
  • Rising false alarm rates
  • High installation and maintenance

Figure 1: U.S. Emergency Management Services Market Value (US$ Mn), 2017 - 2028

U.S. Emergency Management Services  | Coherent Market Insights

The U.S. emergency management services market is estimated to be valued at US$ 13,839.80 million in 2021 and is expected to exhibit a CAGR of 7.80 % over the forecast period (2021-2028).

Figure 2. U.S. Emergency Management Services Market Share, By End Use Industry, 2020

U.S. Emergency Management Services  | Coherent Market Insights

Key Takeaways of the Graph:

  • The Private held dominant position in the market and accounted for 54.5% share in the U.S. emergency management services market in 2020. The segment is expected to reach US$ 13,063.7 million in 2028.

Market Dynamics- Restraints

Rising false alarm rates is expected to restrain growth of the U.S. emergency management services market during the forecast period. False alarm also called nuisance alarms an erroneous report of any emergency, which causes unnecessary panic among organizations. There has been increased prevalence of false alarms in the U.S. regarding emergency management services. As a result of this, it creates panic among working personnel and reduces overall efficiency. According to the National Fire Protection Association (NPFA), in 2012, the U.S. Fire Departments responded around 2, 238,000 false alarms. Thus, these factors are expected to restrain growth of the U.S. emergency management services market during the forecast period.

High installation and maintenance costs is expected to hinder the U.S. emergency management services market growth over the forecast period. Installation of emergency management services requires significant capital investment. Such high investment is not affordable for small and medium-sized enterprises (SMEs), which in turn, reduces its adoption. Furthermore, it requires timely maintenance operations, which incurs into additional cost.

Competitive Section

Key players operating in the U.S. emergency management services market are IBM Corporation, Witt O’ Brien (SEACOR Holdings Inc.), Atos SE, Hagerty Consulting, West Central Environmental Consultants, Willdan Group, Inc. Willdan Group, Inc., West Central Environmental Consultants, Honeywell International Inc., Dewberry, Hexagon AB, Dynamiq Strategy Pty. Ltd, and HSS Inc.

Key Developments

  1. Key players in the market are focused on mergers and acquisitions, in order to gain a competitive edge in the market.
  2. For instance, in February 2020, Witt O’ Brien’s LLC, a subsidiary of SEACOR Holdings Inc., acquired Navigate PR Ltd, Navigate Response Asia Pte Ltd, Navigate Response Ltd, and Helix Pte Ltd., which is together known as Navigate, a maritime crisis communications corporate.
  3. Key companies in the market are involved in mergers and acquisitions, in order to enhance the market presence. For instance, in January 2017, Atos SE acquired Engage ESM, a provider in the enterprise-service management sector.

Emergency Management Services is an essential element of municipal and public service planning. These services cover a wide spectrum from disaster preparedness, response, and evacuation to maintenance, restoration, and strategic stabilization. They help in the mitigation of negative effects of natural disasters, evaluate potential hazards, and establish emergency protocols for communities. The emergency management plan is the first line of defense in a community's response to an emergency and its aftermath. One type of emergency management service deals with incidents that affect public safety and welfare. Examples of such events are floods, storms, earthquakes, and terrorist attacks. Public services that respond to these incidents are often classified into different types, such as disaster recovery, civil protection, public health, and incident management.

Market Dynamics

Rising occurrence of natural disasters due to ever-changing climatic conditions is expected to boost the U.S. emergency management services. With rapidly changing climate across the globe, various natural disasters such as floods, tornadoes, and hurricanes have impacted a large population across the U.S. According to the National Interagency Fire Center, in 2020, there were around 58,950 wildfires as compared to 50,477 in 2019 across the U.S. Emergency management services can help to mitigate and be prepared for such natural calamities.

Moreover, rise in demand for public safety and security systems is expected to accelerate growth of the U.S. emergency management services market.

Key features of the study:

  • This report provides in-depth analysis of the U.S. emergency management services market, and provides market size (US$Million) and compound annual growth rate (CAGR%) for the forecast period (2021–2028), considering 2020 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends,  regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the U.S. emergency management services market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include IBM Corporation, Witt O’ Brien, Atos SE, Hagerty Consulting, West Central Environmental Consultants, Willdan Group, Inc., Dewberry, Honeywell International Inc., Dynamiq Strategy Pty. Ltd, Hexagon AB, and HSS Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The U.S. emergency management services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the U.S. emergency management services market

Detailed Segmentation:

  • U.S. Emergency Management Services Market, By End Use Industry
    • Federal Government
      • Consulting Services
      • Emergency Operation Services
      • Training and Simulation Services
      • Public Information Services                       
    • State & Local Government
      • Consulting Services
      • Emergency Operation Services
      • Training and Simulation Services
      • Public Information Services
    • Private Sector
      • Consulting Services
      • Emergency Operation Services
      • Training and Simulation Services
      • Public Information Services
    • Transportation and Logistics
      • Road
      • Rail
      • Cargo
    • Utilities
      • Power
      • Water
  • Company Profiles
    • IBM Corporation.*
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Key Strategies
      • Recent Developments
      • Future PlansWitt O’ Brien (SEACOR Holdings Inc.)
    • Atos SE, Hagerty Consulting
    • West Central Environmental Consultants
    • Willdan Group, Inc.
    • Honeywell International Inc.
    • Dewberry,
    • Hexagon AB,
    • Dynamiq Strategy Pty. Ltd,
    • HSS Inc

Frequently Asked Questions

The U.S. emergency management services market is estimated to be valued at US$ 13,839.80 million in 2021 and is expected to exhibit a CAGR of 7.80% over the forecast period (2021-2028).
Constantly shifting U.S. demographics are expected to drive growth of the market during the forecast period.
Rising false alarm rates is expected to restrain growth of the market during the forecast period.
Smart city initiatives by government authorities to present lucrative growth opportunities in the market.
Rising adoption of training and support devices is one of the major trends in the market.
Key players operating in the market are IBM Corporation, Witt O’ Brien (SEACOR Holdings Inc.), Atos SE, Hagerty Consulting, West Central Environmental Consultants, Willdan Group, Inc. Willdan Group, Inc., West Central Environmental Consultants, Honeywell International Inc., Dewberry, Hexagon AB, Dynamiq Strategy Pty. Ltd, and HSS Inc.

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