AIops Platform Market Report, by Component (Platform, Services), by Organization Size (Small and Mid-size Companies and Large Enterprises), by Vertical( Banking, Financial Services, and Insurance, Healthcare and Life Sciences, Retail and Consumer Goods, IT and Telecom, Government, Manufacturing, Media and Entertainment and Others), and by Geography (North America, Europe, Asia Pacific, Latin America, Middle East, and Africa) - Size, Share, Trends, and Forecast to 2026

  • Published On : Aug 2018 |
  • Pages : 144 Pages |
  • Format : CMI Insight PPT Format CMI Insight PDF Format

Global AIops Platform Market - Insights

Artificial Intelligence for IT Operations (AIOps) is a multilayered technology platform that enhances IT operations by using machine learning and analytics to analyze the big data collected for various IT operations tools and devices to resolve the issues in real time. The global AIops Platform market generated revenue of US$ 1,270 billion in 2016. The global AIops Platform market is expected to generate a revenue of US$ 20,428 billion with a CAGR of 36.2% by 2025.

Figure: Global AIops Platform Market Outlook, 2017 & 2025 ($Billion)

SOURCE: COHERENT MARKET INSIGHTS, 2018

Increasing adoption of Cloud Platform accelerated growth of the global AIOPs Platform market.

The increasing adoption of cloud platform from various organization of different verticals such as banking, e-commerce, healthcare, and others accelerated demand for the AIOps platform. According to Coherent Market Insights analysis, in 2016, 86% of the workload was processed by cloud data centers, whereas only 14% was processed by conventional data centers. Moreover, by 2016, the global cloud data traffic generated 6.0 ZB data, annually and is expected to reach 19.5 ZB data, annually by 2021. Therefore, increasing adoption of cloud platform is a major factor fuelling growth of the global AIOPs platform market.  

Figure: Market Dynamics - Global AIops Platform Market

SOURCE: COHERENT MARKET INSIGHTS, 2018

The Platform segment held the dominant position in 2017.

On the basis of component, the global AIOps platform market size is segmented into platform and services. The platform segment held dominant position in the AIops Platform market in 2017 and is projected to retain its dominance throughout the forecast period. The AIOps platform encompasses a combination of various Artificial Intelligence such as Machine learning, automation, analytics, and others. In today’s world, the high adoption of machine learning technology in various systems such as image recognition systems, voice recognition systems, recommender systems, which are used in day to day activities have accelerated the demand for the Machine learning. Moreover, the advancement in image recognition system has led to increased system accuracy, which in turn has propelled demand for Machine learning. For instance, according to Coherent Market Insights’ analysis in image labeling challenge, the accuracy of machine learning was 72% in 2010 and it reached to 96% in 2015. The ability of machines to process large volumes of data and to use the data for prediction have made the Machine learning a key tool in various applications such as BFSI, healthcare, and others. Therefore, high adoption of Machine learning is expected to propel growth of the AIOps platform market.

Moreover, exponential growth of data has increased the demand for analytics solutions, which is expected to fuel growth of the AIOps platform market. For instance, according to Coherent Market Insights’ analysis, 600 zeta byte of data is estimated to be generated by IOT technology by 2020.      

North America held the dominant position in AIops Platform market in 2017

On the basis of geography, the Artificial intelligence for IT operation Platform market is segmented into North America, Europe, Asia Pacific, Latin America, Middle East, and Africa. North America held the dominant position in the market in 2017 and is projected to retain its dominance throughout the forecast period. The U.S. and Canada are major economies driving growth of AIops Platform market in this region, owing to the region been early adopter of advanced technologies such as Artificial intelligence, Machine learning, big data, and analytics in the region. Moreover, presence of IT companies such as Google, Microsoft Corporation, IBM, oracle, and others plays a major role for growth of the market in the region.   

Key Players- Global AIops Platform Market.

The major players operating in the global AIops Platform industry include, International Business Machines Corporation, Splunk Inc., CA Technologies, VMware, Inc, Micro Focus International plc, HCL Technologies Limited, AppDynamics, BMC Software, Inc., Moogsoft, and FixStream Network Inc.

The AIOps is a platform used for Artificial Intelligence and advance algorithm techniques to analyzing big data for various IT and business operation tools. Increasing adoption of various technologies to enhance efficiency in businesses and for digital transformation is a major factor aiding in growth of the AIOps platform market. Digital transformation encompasses adoption of cloud and implementation of various new technologies. The AIOPs platform enables IT team to automatically analyze large volume of data in a secure and cost-effective way and makes it easier to solve critical problems.   

Market Dynamics

Increasing demand for real time data analysis plays a major role in growth of the AIOps Platform market, owing to the ability of AIOps platform to analyze vast volumes of data through application of various algorithms in real time. In today’s world, due to increasing stiff competition in the market, the analysis of real time data has become one of the major requirement in various organization. Implementation of new technology, such as stream mining in-database analytics and in-memory analytics provides real time analysis for situational intelligence, fraud detection, and customer interactions. Moreover, the increasing installation of Internet of things (IoT) devices has generated large amount of real time data. For instance, according to Coherent Market Insights, in 2015, around 145 zeta byte of data was generated by IoT devices, annually and is projected to reach 600 zeta byte by 2020.

Key features of the study:

  • This report provides in-depth analysis of AIOps Platform market, market size (US$ Million), and Cumulative Annual Growth Rate (CAGR %) for the forecast period (2017– 2025), considering 2016 as the base year
  • It elucidates potential revenue opportunity across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by the leading players
  • It profiles leading players in the global AIOps Platform market based on the following parameters – company overview, financial performance, product portfolio, geographical presence, AIOps Platform market capital, key developments, strategies, and future plans
  • Companies covered as part of this study include, International Business Machines Corporation, Splunk Inc., CA Technologies, VMware, Inc., Micro Focus International plc., HCL Technologies Limited, AppDynamics, BMC Software, Inc., Moogsoft, FixStream Network Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decision regarding their future product launches, product upgrades, market expansion, and marketing tactics
  • The global AIOps Platform market report caters to various stakeholders in this industry including investors, suppliers, manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision making through the various strategy matrices used in analyzing the global AIOps Platform market

Detailed Segmentation:

  • Global AIOps Platform Market, By Component:
    • Platform
    • Services
  • Global AIOps Platform Market, By Organization Size
    • Small and Mid-size Companies
    • Large Enterprises
  • Global AIOps Platform Market, By Verticals
    • Banking, Financial Services, and Insurance
    • Healthcare and Life Sciences
    • Retail and Consumer Goods
    • IT and Telecom
    • Government
    • Manufacturing
    • Media and Entertainment
    • Others
  • Global AIOps Platform Market, By Geography:
    • North America
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • U.S.
        • Canada
    • Europe
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • Germany
        • UK
        • France
        • Italy
        • Spain
        • Russia
        • Rest of Europe
    • Asia Pacific
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • ASEAN
        • Rest of Asia Pacific
    • Latin America
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • Brazil
        • Mexico
        • Rest of Latin America
    • Middle East
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • GCC Countries
        • Israel
        • Rest of Middle East
    • Africa
      • By Component
        • Platform
        • Services
      • By Organization Size
        • Small and Mid-size Companies
        • Large Enterprises
      • By Vertical
        • Banking, Financial Services, and Insurance
        • Healthcare and Life Sciences
        • Retail and Consumer Goods
        • IT and Telecom
        • Government
        • Manufacturing
        • Media and Entertainment
        • Others
      • By Country:
        • Northern Africa
        • Central Africa
        • South Africa
  • Company Profiles
  • International Business Machines Corporation
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • Splunk Inc.
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • CA Technologies
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • VMware, Inc.
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • Micro Focus International plc
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • HCL Technologies Limited
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • AppDynamics
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • BMC Software, Inc.
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • Moogsoft
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence
  • FixStream Network Inc.
    • Company Highlights
    • Key Developments
    • Product Portfolio
    • Market Presence
    • Marketing and Promotional Activities
    • Strategic Presence

Table of Content

  1. Research Objectives and assumption
  • Research Objectives
  • Assumptions
  • Abbreviations
  1. Market Purview
  • Report Description
    • Market Definition and Scope
  • Executive Summary
    • Market Snippet By Component
    • Market Snippet By Organization Size
    • Market Snippet By Vertical
    • Market Snippet By Region
  • Coherent Opportunity Map (COM)
  1. Market Dynamics, Regulations, and Trends Analysis
  • Market Dynamics
    • Drivers
    • Restraints
    • Market Opportunities
  • Regulatory Scenario
  • Industry Trends
  • Value Chain Analysis
  • Merger and Acquisitions
  • New Product Approvals/Launch
  • Porter’s Analysis
  • PEST Analysis
  1. Global AIOps Platform Market, By Component, 2015 – 2025 (US$ Million)
  • Introduction
    • Market Share Analysis, 2017 and 2025 (%)
    • Segment Trends
  • Platform
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Services
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  1. Global AIOps Platform Market, By Organization Size, 2015 – 2025 (US$ Million)
  • Introduction
    • Market Share Analysis, 2017 and 2025 (%)
    • Segment Trends
  • Small and Midsize Organization
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Large Organization
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  1. Global AIOps Platform Market, By Verticals, 2015 – 2025 (US$ Million)
  • Introduction
    • Market Share Analysis, 2017 and 2025 (%)
    • Segment Trends
  • Banking, Financial Services, and Insurance
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Healthcare and Life Sciences
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Retail and Consumer Goods
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • IT and Telecom
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Government
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Manufacturing
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Media and Entertainment
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  • Others
    • Introduction
    • Market Size and Forecast, 2017 - 2025, (US$ Million)
  1. Global AIOps Platform Market, By Geography, 2015 - 2025 (US$ Million)
  • Introduction
    • Market Share Analysis, By Region, 2017 and 2025 (%)
    • Regional Trends
  • North America
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • U.S.
      • Canada
  • Europe
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • Germany
      • U.K.
      • Italy
      • France
      • Spain
      • Russia
      • Rest of Europe
  • Asia Pacific
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • China
      • India
      • Japan
      • ASEAN
      • Australia
      • South Korea
      • Rest of Asia Pacific
  • Latin America
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • Brazil
      • Mexico
      • Argentina
      • Rest of Latin America
  • Middle East
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • GCC Countries
      • Israel
      • Rest of Middle East
  • Africa
    • Introduction
    • Market Size and Forecast, By Component, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Organization Size, 2017 - 2025 (US$ Million)
    • Market Size and Forecast, By Verticals, 2017 - 2025 (US$ Million)
    • Market Share Analysis, By Country, 2017 and 2025 (%)
      • Northern Africa
      • Central Africa
      • South Africa
  1. Competitive Landscape
  • Company Profiles
    • International Business Machines Corporation
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Splunk Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • CA Technologies
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • VMware, Inc
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Micro Focus International plc
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • HCL Technologies Limited
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • AppDynamics
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • BMC Software, Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Moogsoft
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • FixStream Network Inc.
      • Company Highlights
      • Key Developments
      • Product Portfolio
      • Market Presence
      • Marketing and Promotional Activities
      • Strategic Presence
    • Analyst Views
  1. Section
  • References
  • Research Methodology
  • About us and Sales Contact

Research Methodology

Coherent Market Insights followsa comprehensive research methodology focused on providing the most precise market analysis. The company leverages a data triangulation model which helps company to gauge the market dynamics and provide accurate estimates. Key components of the research methodologies followed for all our market reports include:

  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.

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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
  • Macro-economic indicators
  • Environmental indicators
  • Socio-political indicators
  • Technology indicators

Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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