Automotive Repair and Maintenance Services Market Report, by Vehicle type (Bikes and Scooters, Passenger Cars, and Commercial Vehicles), by Service Providers (Automobile, Dealerships, Franchise General Repairs, Locally Owned Repair Shops/ Body Shops, Specialty Shops, and Tire Shops), by Type of Services (Mechanical Services, Exterior and Structural Services, Electrical Services, and Electronics Services), and by Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Size, Share, Outlook, and Opportunity Analysis, 2019 - 2027

  • Published On : Jul 2019 |
  • Pages : 150 Pages |
  • Format : CMI Insight PPT Format CMI Insight PDF Format

Global Automotive Repair and Maintenance Services Market- Insights

Vehicles that are not serviced regularly are prone to meet accidents hence, they require repair and maintenance services on a regular basis to ensure vehicle safety. Periodic maintenance of vehicle reduces the possibility of crashes and delays due to unscheduled downtime. Some of the vehicle components that require regular service and maintenance are vehicle engines, tires, brakes, etc. which fuels the growth of global automotive repair and maintenance services market.

Factors such as increase in average age of vehicle, owing to technological development and increase in average miles driven per vehicle will boost growth of global automotive repair and maintenance services market over the forecast period. Moreover, growing road safety consciousness among the people and increase in expenditure on maintenance and repair by an individual boost the market growth.

Furthermore, increasing sales of used cars would further increase the demand for automotive repair and maintenance services during the forecast period.

Availability of several independent auto service and maintenance providers globally, providing flexibility and reliability is likely to boost the global automotive repair and maintenance service market during the forecast period.

Global automotive repair and maintenance services market is expected to witness significant growth during the forecast period (2019–2027). The market growth is majorly attributed to availability of service flexibility, cost competitiveness, and reliable maintenance services. Furthermore, growth of the global automotive repair and maintenance services market is also propelled by growth of automobile industry. According to Indian Brand Equity Foundation (IBEF), India automotive sales increased 9.5% year-on-year to 4.02 million units (excluding two wheelers) in 2017.

Figure 1. Global Automotive Repair and Maintenance Services Market Share (%), by Region (2019 & 2027)

Source: Coherent Market Insights, 2018-19

The North America automotive repair and maintenance services market accounted for around 29% of the market share in the global automotive repair and maintenance services market in year 2017, and is expected to maintain its dominance over the forecast period, owing to increasing sales & production of vehicles and stringent regulations by governments for the maintenance of the vehicle. For Instance, according to Statistics Canada, North American Industry Classification System (NAICS) Canada 2017 Version 1.0 has revised regulations primarily engaged in providing mechanical or electrical repair and maintenance services for motor vehicles, such as NAICS 811111 for general automotive repairs, NAICS 811112 for automotive exhaust system repairs and NAICS 811119 for other automotive repair and maintenance.

Asia Pacific is expected to lead the global automotive repair and maintenance services market, owing to the presence of number of automotive hubs in the region. Furthermore, increasing demand of passenger vehicles and rising production of passenger vehicles across the region are expected to drive the global automotive repair and maintenance service market during the forecast period. For Instance, according to Indian Brand Equity Foundation (IBEF), domestic automobile production increased at 7.08 % CAGR between FY13-18 with 29.07 million vehicles manufactured in India in FY18. During April 2018-January 2019, automobile production in India increased 9.84% year-on-year to reach 26.26 million vehicle units. The poor quality of road infrastructure in emerging economies of Asia Pacific such as India is expected to drive the market for automotive repair and maintenance services in this region.

Figure 2. Global Automotive Repair and Maintenance Services Market Share (%), By Vehicle Types (2019 & 2027)

Source: Coherent Market Insights, 2018-19

Global automotive repair and maintenance service market is segmented on basis of vehicle type as bikes and scooters, passenger cars, and commercial vehicles. The passenger cars segment growth is attributed to increase in fleet size of passenger cars. For Instance, according to International Organization of Motor Vehicle Manufacturers, there was increase of 1.4% in global sales of passenger vehicles in 2017 with total sales of 71 million passenger vehicles.

Some of the key players operating in the global automotive repair and maintenance services market include Arnold Clark Automobiles Limited, Asbury Automotive Group, Inc., B&S Chevron Service., Driven Brands, Inc., Firestone Complete Auto Care, Goodyear Tire & Rubber Company, Jiffy Lube International Inc., Lookers Group, Monro Muffler Brake, Pendragon Vehicle Management, Phillips 66 (Erst. Conoco Phillips), Shell Valvoline and others.

Automotive repair and maintenance services are provided to keep passenger cars as well as commercial vehicles in running condition by complex diagnostics form tire and wheel alignments to oil changes. Some parts of the vehicles such as brakes, engine, filters, and batteries are not inspected visually, hence, regular maintenance and repair services are important for them for increasing the efficiency of the vehicle. Moreover, regular oil change, brake repair, air conditioning service, and wheel alignment also contributes for increasing the life of the vehicle.

Market Dynamics

Growth of global automotive repair and maintenance services market is attributed to increase in awareness regarding the vehicle maintenance and the vehicle safety. Furthermore, the availability of several independent auto services and maintenance service providers, availability of service flexibility, cost competitiveness, reliable maintenance services, and poor quality of road infrastructure across the globe is expected to boost the demand for automotive repair and maintenance services over the forecast period. Moreover, increasing number of vehicles on the road across the globe is expected to boost the global automotive repair and maintenance services market during the forecast period. For instance, according to World Economic Forum, the number of cars on the roads is expected to get double by the year 2040, globally. Furthermore, most of this transport growth is going to take place in emerging markets such as China and India, as global population is set to increase by another two billion over the next 25 years to 9.2 billion.

However, increase in the repair and maintenance services cost and careless attitude of consumers towards maintenance and services of the vehicle is expected to restrain the growth of global automotive repair and maintenance services market over the forecast period.

Key features of the study:

  • This report provides in-depth analysis of Automotive repair and maintenance services market size (US$ Billion), and compound annual growth rate (CAGR %) for the forecast period (2019 – 2027), considering 2017 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
  • It profiles leading players in the global automotive repair and maintenance services market based on the following parameters – company overview, financial performance, product portfolio, geographical presence, automotive repair and maintenance services market capital, key developments, strategies, and future plans
  • Companies covered as part of this study include Arnold Clark Automobiles Limited, Asbury Automotive Group, Inc., B&S Chevron Service., Driven Brands, Inc., Firestone Complete Auto Care, Goodyear Tire & Rubber Company, Jiffy Lube International Inc., Lookers Group, Monro Muffler Brake, Pendragon Vehicle Management, Phillips 66 (Erst. Conoco Phillips), Shell, Valvoline and others
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decision regarding their future product launches, product upgrades, market expansion, and marketing tactics
  • The global automotive repair and maintenance services market report caters to various stakeholders in this industry including investors, suppliers, service providers, automotive component manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global automotive repair and maintenance services market

Detailed Segmentation:

  • Global Automotive Repair and Maintenance Services Market, By Vehicle Type:
    • Bikes and Scooters
    • Passenger Cars
    • Commercial Vehicles
  • Global Automotive Repair and Maintenance Services Market, By Service Providers:
    • Automobile Dealerships
    • Franchise General Repairs
    • Locally Owned Repair Shops/ Body Shops
    • Specialty Shops
    • Tire Shops
  • Global Automotive Repair and Maintenance Services Market, By Type of Services:
    • Mechanical Services
    • Exterior and Structural Services
    • Electrical Services
    • Electronics Services
  • Global Automotive Repair and Maintenance Services Market, By Region:
    • North America
      • By Vehicle Type:
        • Bikes and Scooters
        • Passenger Cars
        • Commercial Vehicles
      • By Service Providers:
        • Automobile Dealerships
        • Franchise General Repairs
        • Locally Owned Repair Shops/ Body Shops
        • Specialty Shops
        • Tire Shops
      • By Type of Services:
        • Mechanical Services
        • Exterior and Structural Services
        • Electrical Services
        • Electronics Services
      • By Country:
        • U.S.
        • Canada
    • Europe
      • By Vehicle Type:
        • Bikes and Scooters
        • Passenger Cars
        • Commercial Vehicles
      • By Service Providers:
        • Automobile Dealerships
        • Franchise General Repairs
        • Locally Owned Repair Shops/ Body Shops
        • Specialty Shops
        • Tire Shops
      • By Type of Services:
        • Mechanical Services
        • Exterior and Structural Services
        • Electrical Services
        • Electronics Services
      • By Country:
        • U.K.
        • Germany
        • Italy
        • France
        • Russia
        • Rest of Europe
    • Asia Pacific
      • By Vehicle Type:
        • Bikes and Scooters
        • Passenger Cars
        • Commercial Vehicles
      • By Service Providers:
        • Automobile Dealerships
        • Franchise General Repairs
        • Locally Owned Repair Shops/ Body Shops
        • Specialty Shops
        • Tire Shops
      • By Type of Services:
        • Mechanical Services
        • Exterior and Structural Services
        • Electrical Services
        • Electronics Services
      • By Country:
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • By Vehicle Type:
        • Bikes and Scooters
        • Passenger Cars
        • Commercial Vehicles
      • By Service Providers:
        • Automobile Dealerships
        • Franchise General Repairs
        • Locally Owned Repair Shops/ Body Shops
        • Specialty Shops
        • Tire Shops
      • By Type of Services:
        • Mechanical Services
        • Exterior and Structural Services
        • Electrical Services
        • Electronics Services
      • By Country:
        • Brazil
        • Mexico
        • Argentina
        • Rest of Latin America
    • Middle East & Africa
      • By Vehicle Type:
        • Bikes and Scooters
        • Passenger Cars
        • Commercial Vehicles
      • By Service Providers:
        • Automobile Dealerships
        • Franchise General Repairs
        • Locally Owned Repair Shops/ Body Shops
        • Specialty Shops
        • Tire Shops
      • By Type of Services:
        • Mechanical Services
        • Exterior and Structural Services
        • Electrical Services
        • Electronics Services
      • By Country/Region:
        • GCC Countries
        • South Africa
        • Rest of Middle East & Africa
  • Company Profiles
    • Arnold Clark Automobiles Limited*
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Key Strategies
      • Recent Developments/ Updates
    • Asbury Automotive Group, Inc.
    • B&S Chevron Service.
    • Driven Brands, Inc.
    • Firestone Complete Auto Care
    • Goodyear Tire & Rubber Company
    • Jiffy Lube International Inc.
    • Lookers Group
    • Monro Muffler Brake
    • Pendragon Vehicle Management
    • Phillips 66 (Erst. Conoco Phillips)
    • Shell
    • Valvoline
    • Others

“*” marked represents similar segmentation in other categories in the respective section.

Table of Contents

  1. Research Objective and Assumption
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Market Snippet, By Vehicle Type
      • Market Snippet, By Service Provider
      • Market Snippet, By Type of Services
      • Market Snippet, By Region
    • Coherent Opportunity Map (COM)
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
      • Key Trend
      • Merger and Acquisitions
  4. Global Automotive Repair and Maintenance Services Market, By Vehicle Type, 2017-2027  (US$ Billion)
    • Introduction
      • Market Share Analysis, 2018 and 2027 (%)
      • Segment Trends
    • Bike and Scooters
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Passenger Cars
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Commercial Vehicles
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
  5. Global Automotive Repair and Maintenance Services Market, By Service Provider, 2017-2027  (US$ Billion)
    • Introduction
      • Market Share Analysis, 2018 and 2027 (%)
      • Segment Trends
    • Automotive Dealership
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Franchise General Repairs
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Locally Owned Repair Shops/ Body Shops
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Specialty Shops
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Tire Shops
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
  6. Global Automotive Repair and Maintenance Services Market, By Type of Services, 2017-2027  (US$ Billion)
    • Introduction
      • Market Share Analysis, 2018 and 2027 (%)
      • Segment Trends
    • Mechanical Services
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Exterior and Structural Services
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Electrical Services
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
    • Electronics Services
      • Introduction
      • Market Size and Forecast, 2019–2027, (US$ Billion)
  7. Global Automotive Repair and Maintenance Services Market, By Region, 2017-2027 (US$ Billion)
    • Introduction
      • Market Share Analysis, By Region, 2018 and 2027 (%)
    • North America
      • Regional Trends
      • Market Size and Forecast, By Vehicle Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Service Provider Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Type of Services, 2019–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2019–2027 (%)
        • U.S.
        • Canada
    • Europe
      • Regional Trends
      • Market Size and Forecast, By Vehicle Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Service Provider Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Type of Services, 2019–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2018 and 2027 (%)
        • Germany
        • Italy
        • France
        • Spain
        • Russia
        • Rest of Europe
    • Asia Pacific
      • Regional Trends
      • Market Size and Forecast, By Vehicle Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Service Provider Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Type of Services, 2019–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2018 and 2027 (%)
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • Regional Trends
      • Market Size and Forecast, By Vehicle Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Service Provider Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Type of Services, 2019–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2018 and 2027 (%)
        • Brazil
        • Mexico
        • Argentina
        • Rest of Latin America
    • Middle East and Africa
      • Regional Trends
      • Market Size and Forecast, By Vehicle Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Service Provider Type, 2019–2027 (US$ Billion)
      • Market Size and Forecast, By Type of Services, 2019–2027 (US$ Billion)
      • Market Share Analysis, By Country, 2017 and 2027 (%)
        • GCC Countries
        • South Africa
        • Rest of Middle East and Africa
  8. Competitive Landscape
    • Company Profiles
      • Arnold Clark Automobiles Limited
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Asbury Automotive Group, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • B&S Chevron Service.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Driven Brands, Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Firestone Complete Auto Care
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Goodyear Tire & Rubber Company
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Jiffy Lube International Inc.
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Lookers Group
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Monro Muffler Brake
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Pendragon Vehicle Management
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Phillips 66 (Erst. Conoco Phillips)
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Shell
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
      • Others
        • Company Overview
        • Product Portfolio
        • Financial Performance
        • Key Strategies
        • Recent Developments/Updates
  9. Section
    • References
    • Research Methodology
    • About us and Sales Contact

*Browse 60 market data tables and 40 figures on “Automotive Maintenance and Repair Services Market- Global forecast to 2027.

Research Methodology

Coherent Market Insights followsa comprehensive research methodology focused on providing the most precise market analysis. The company leverages a data triangulation model which helps company to gauge the market dynamics and provide accurate estimates. Key components of the research methodologies followed for all our market reports include:

  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.

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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
  • Macro-economic indicators
  • Environmental indicators
  • Socio-political indicators
  • Technology indicators

Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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