Global Voice over Internet Protocol Services Market - Insights

The Voice over Internet Protocol Services is a communication platform that permits user to make calls over internet connection instead of conventional analog telephone lines. Increasing trend of bring your own device is one of the major factor for growth of the market. Most of the companies have implemented this services, owing to advantages such as employees satisfaction, increasing productivity, and cost saving. Furthermore, constant changes in work location and time zone barriers have increased the demand for BYOD trend in the organizations. BYOD allows for greater flexibility in working across borders, especially for people working on the go.

Increasing trend of mobile-based VoIP services such as WhatsApp, Line, Viber and Skype, in conjugation with increasing penetration of smartphones plays a major role in the growth of the mobile based VoIP market. According to Coherent Market Insights, in 2017, around 2.3 billion people were using smartphone. However, lack of established internet infrastructure, especially in emerging economies is hindering growth of the global Voice over Internet Protocol Services market. 

Corporate user is projected to hold the dominant position in global Voice over Internet Protocol Services Market

On the basis of end users, the Voice over Internet Protocol Services market is segmented into corporate user and individual user. The corporate user segment held the dominant position in 2017 and it is projected to retain its dominance throughout the forecast period. In 2017, the corporate user segment generated the revenue of US$ 69.4 billion from US$ 63.4 billion in 2016. The cost reduction is major factor for growth of the segment in VoIP market, as most of the business organizations are implementing the VoIP systems to reduce their operation cost. 

Figure. Global Voice over Internet Protocol Services Market, by Region, 2016 (US$ million)

voip service market

Source: Coherent Market Insights Analysis

Increasing adoption of smartphones will increase the growth of Voice over Internet Protocol Services market.

Rising adoption of smartphone across the globe is the major factor for growth of the Voice over Internet Protocol (VoIP) Services market. In 2016, Europe was the dominating region in the VoIP Services market. Countries such as Germany, UK, France, Italy, Spain, and Russia contributed to major growth in VoIP Services market. According to Coherent Market Insight in 2017, the VoIP Services market generated revenue of US$ 35.1 billion compared to US$ 32.7 billion in 2016. According to Statista, during 2016, the number of smartphone users in Western Europe was estimated to be 240.3 million which reached to around 258.1 million people in the year 2017. Therefore, increasing number of smartphone users has enhanced growth of mobile-based Voice over Internet Protocol Services market in Europe. Furthermore, increasing trend of digitalization has also increased growth in the VoIP Services market in this region. Asia Pacific is expected to dominate the Voice over Internet Protocol Services market during the forecast period. Rising startups related to digitalization in strong economies such as China, India, Japan, and Australia are expected to boost growth of VoIP Services market in this region. For instance, according to Government of India survey 2015 - 2016, about 19,000 technology-enabled startup was led by consumer Internet and financial services in India.

Key Companies - Global Voice over Internet Protocol Services Market

Major players operating in the global Voice over Internet Protocol Services market include 8x8, Inc., Apple Inc. (FaceTime), Avaya, AT&T Inc., Verizon Wireless, Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, and Tata Communication

The Voice over Internet Protocol is a communication platform that permits to make calls over internet connection instead of conventional analog telephone lines. The 5G technology is one of the potential opportunity for the growth of Voice over Internet Protocol Services market as the internet speed and bandwidth will no longer be a constraint.

Market Dynamics

Currently organizations are progressively attracted to business voice over IP as a way to reduce IT cost. Enterprises voice over IP's low maintenance costs combined with higher adaptability and better features are attracting organizations of all sizes that are looking to reduce the IT maintenance cost. Furthermore, the fluctuation in internet quality is one of the major challenge for growth of the market. During peak hours, the network many be congested due to increasing internet subscribers and unsatisfactory contact proposals, which may hinder growth of the Voice over Internet Protocol Services market.

Key features of the study:

  • This report provides an in-depth analysis of the Voice over Internet Protocol Services market and provides market size (US$ Million) and Cumulative Annual Growth Rate (CAGR %) for the forecast period (2017– 2025), considering 2016 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by the leading players
  • It profiles leading players in the global Voice over Internet Protocol Services market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments, and strategies, and future plans
  • Key companies covered as a part of this study include 8x8, Inc., Apple Inc. (FaceTime), Avaya, AT&T Inc., Verizon Wireless, Orange, Deutsche Telekom AG, KT Corporation, Sprint Corporation, Telecom Italia, Telenor, T-Mobile, and Tata Communication
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decision regarding their future product launches, technology up-gradation, market expansion, and marketing tactics
  • The global Voice over Internet Protocol Services market report caters to various stakeholders in this industry, including investors, suppliers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the Voice over Internet Protocol Services market.

Detail Voice over Internet Protocol Services Market Segmentation:

  • Global Voice over Internet Protocol Services Market, By Call Type:
    • International long distance VoIP calls
    • Domestic VoIP calls
  • Global Voice over Internet Protocol Services Market, By Configuration:
    • Computer to Computer
    • Computer to Phone
    • Phone to Phone
  • Global Voice over Internet Protocol Services Market, By End Users:
    • Individual User
    • Corporate User
  • Global Voice over Internet Protocol Services Market, By Region:
    • North America
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Country
        • U.S.
        • Canada
    • Europe
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Country
        • Germany
        • U.K.
        • France
        • Italy
        • Spain
        • Russia
        • Rest of Europe
    • Asia Pacific
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Region
        • China
        • India
        • Japan
        • Australia
        • South Korea
        • ASEAN
        • Rest of Asia Pacific
    • Latin America
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Country
        • Brazil
        • Mexico
        • Rest of Latin America
    • Africa
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Country
        • North Africa
        • Central Africa
        • South Africa
    • Middle East
      • By Call Type
        • International long distance VoIP calls
        • Domestic VoIP calls
      • By Configuration
        • Computer to Computer
        • Computer to Phone
        • Phone to Phone
      • By End Users
        • Individual User
        • Corporate User
      • By Corporate services
        • IP Connectivity Services
        • Managed IP PBX Services
        • Hosted Business Services
      • By Country
        • GCC
        • Israel
        • Rest of Middle East
  • Company Profiles
    • 8x8, Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Apple Inc. (FaceTime)
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Avaya
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • AT&T Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Verizon Wireless
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Orange
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Deutsche Telekom AG
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • KT Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Sprint Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telecom Italia
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telenor
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • T-Mobile
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Tata Communication
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
  • Section
    • References
    • Research Methodology
    • About Us and Sales Contact

*Browse all the market data tables and figures on "Global Voice over Internet Protocol Services Market - Global forecast to 2025”.

Table of Content

  1. Research Objective and assumption
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Purview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Top 3 Findings
      • Top 3 Opportunity
      • Top Companies Analysis
      • Market Snippet By Call Type
      • Market Snippet By Configuration
      • Market Snippet By End Users
      • Market Snippet By Region
    • Coherent Opportunity Map (COM)
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
      • Regulatory Scenario
      • Industry Trend
      • Merger and Acquisitions
      • New Product Approvals/Launch
      • PEST Analysis
      • PORTER’S Five Forces
  4. Global VoIP Service Market, By Call Type, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • International long distance VoIP calls
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Domestic VoIP calls
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
  5. Global VoIP Service Market, By Configuration, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • Computer to Computer
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Computer to Phone
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Phone to Phone
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
  6. Global VoIP Service Market, By End Users, 2015 - 2025 (USD Million)
    • Introduction
    • Market Share Analysis, 2016 and 2025 (%)
    • Segment Trends
      • Individual User
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
      • Corporate User
        • Introduction
        • Market Size and Forecast, 2015 - 2025, (USD Million)
        • By Services
          • IP Connectivity Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
          • Managed IP PBX Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
          • Hosted Business Services
            • Introduction
            • Market Size and Forecast, 2015 - 2025, (USD Million)
  7. Global VoIP Service Market, By Regions, 2015 - 2025 (USD Million)
    • Introduction
      • Market Share Analysis, By Region, 2016 and 2025 (%)
    • North America
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • U.S.
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Canada
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Europe
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • Germany
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • UK
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • France
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Italy
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Spain
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Russia
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest of Europe
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Asia Pacific
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • China
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • India
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Japan
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Australia
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • South Korea
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • ASEAN
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest Of Asia Pacific
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Latin America
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • Brazil
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Mexico
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest of Latin America
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Africa
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • South Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Central Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • North Africa
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
    • Middle East
      • Introduction
      • Market size and Forecast,2015 - 2025 (USD Million)
      • By Segment
        • Market Size and Forecast, By Call Type, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By Configuration, 2015 - 2025 (USD Million)
        • Market Size and Forecast, By End User, 2015 - 2025 (USD Million)
      • By Country
        • GCC
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Israel
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
        • Rest Of Middle East
          • Introduction
          • Market Size and Forecast, 2015 - 2025, (USD Million)
  8. Competitive Landscape
    • 8x8, Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Apple Inc. (FaceTime)
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Avaya
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • AT&T Inc.
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Verizon Wireless
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Orange
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Deutsche Telekom AG
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • KT Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    •  Sprint Corporation
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telecom Italia
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Telenor
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • T-Mobile
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Tata Communication
      • Company Overview
      • Product Portfolio
      • Financial Performance
      • Recent Developments/Updates
    • Analyst Views
  9. Section
    • References
    • Research Methodology
    • About us and Sales Contact

*Browse all the market data tables and figures on "VoIP Service Market - Global forecast to 2025”.