Mobile Resource Management (MRM) Solution Market - Global Industry Insights, Trends, Outlook, and Opportunity Analysis, 2017–2025

Mobile Resource Management (MRM) Solution market is rapidly gaining application importance as powerful business productivity tool owing to its ability to integrate wireless connectivity, location technologies, hardware, data interoperability server, and transaction processing onto single platforms. This system and services also known as commercial telematics, finds major applications in asset, workforce and fleet monitoring and tracking systems, is expected to considerable demand growth over the forecast period. The primary tenet of these MRM solutions is to reduce the execution risk of the field operations, through automating the business critical applications by improving management, visibility, reduce operating costs and increase mobile workforce productivity.

Transportation and logistics application segment is expected to remain the primary growth driver

Transportation and logistics are the prominent application segments owing to requirement of these systems and services to monitor fleet vehicles and assets such as heavy equipment and trailers. Moreover, proliferation of GPS enabled smartphones and tablets have found increased applications for management of mobile workers. According to Coherent Market Insights, the MRM applications in the segment contributes to around 10 million units, in the U.S. alone.

Mobile Resource Management (MRM) Solution Market Taxonomy

On the basis of technology, the global mobile resource management solution market is classified into:

  • Field force management
  • Field service automation
  • Mobile sales force automation

On the basis of components, the global mobile resource management solution market is classified into:

  • Hardware
  • Connectivity
  • Data Interoperability Server
  • Geographic information system (GIS) Data
  • Decision making, Viewing and Reporting Software

On the basis of end users, the global mobile resource management solution market is classified into:

  • Transportation & Logistics
  • Energy & Utilities
  • Healthcare
  • Construction
  • Others

Reduction in costs achieved and high rate of return on investments (ROI) is anticipated to be the prominent industry growth driver

Utilization of these systems allows end use industry to enable efficient means of managing data, costs and increased accountability. The data received from these systems is stored in standardized database, which is easily accessible on demand. This enables end user to create meaningful reports regarding the performance of the workforce, and plan decisions accordingly. Moreover, reduced paper work related expenses, low overtime labor costs, accurate job evaluation, and high job completion rates enables increased profit margins. These factors are expected to garner increased adoption rates and propel the mobile resource management solution market over the forecast period.

High initial cost and reluctance of SMBs towards the mobile resource management solution is expected to present major growth challenge

Significant number of small and medium-sized businesses (SMBs) have reported lack of requirement of these solutions for their operations. Moreover, substantial initial costs of these system deployments is a major concern, even for the large organizations can present potential growth challenge to the industry growth. High upfront costs are primarily associated with the hardware expense and the requirement for backend integration and customization costs.

U.S. held the major industry share, whereas Asia Pacific is expected to witness highest growth during the forecast period

According to Coherent Market Insights’ research, even though U.S. held the major industry share in 2016, the industry penetration was still around 40% in the region. Owing to this factor, even U.S. is expected to witness significant growth potential over the forecast years. Asia Pacific has witnessed significant increase in trade activities over the past few years, primarily owing to outsourcing of production activities in the region. China, Japan, India, South Korea and Indonesia are among the major countries that may offer significant growth opportunities owing to rampant growth of end-use industries. Moreover, requirement to monitor the export of manufactured goods and amenities, will help the industry participants establish strong foothold in the region.

Chief industry participants in the mobile resource management solutions market include AppLocation Systems, Inc., AT&T, CalAmp Corporation, Garmin International, Masternaut, PeopleNet Communications Corporation, SkyBitz, Inc., and Spireon, Inc. Industry participants are increasingly making efforts to provide cutting edge solutions to enhance its applications and expand their regional presence in order to strengthen their foothold in the market. For instance, CompassCom announced it plans to introduce its MRM solutions to leverage their investments in ArcGIS. Their solutions are featured with real time monitoring and asset tracking, improved safety, accountability and efficiency for assets and personnel, in June 2017.

Research Methodology

Coherent Market Insights followsa comprehensive research methodology focused on providing the most precise market analysis. The company leverages a data triangulation model which helps company to gauge the market dynamics and provide accurate estimates. Key components of the research methodologies followed for all our market reports include:

  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.
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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
  • Macro-economic indicators
  • Environmental indicators
  • Socio-political indicators
  • Technology indicators

Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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