Bug Tracking Software Market - Global Industry Insights, Trends, Outlook, and Opportunity Analysis, 2016–2024

A bug tracking system, also known as defect tracking system, is a software tool that tracks reported programming bugs in software development projects. It might also be regarded as a type of issue tracking system. Database, which is a major component of bug tracking software, records all facts about known bugs. Moreover, a bug tracking system permits administrators to configure the product according to the status, either delete the bug or move the bug to another status.

One of the key factors driving the global bug tracking system market is increased spending in the development of novel software testing programs. A bug tracking system is an integral part of any software testing program. Advanced testing technologies such as automated testing system are expected to bolster the growth of bug tracking software market worldwide. Implementation of bug tracking system in the initial stage itself will reduce the time and cost required to address the issues. This in turn has resulted in the swift growth of global bug tracking software market.

Bug Tracking Software Market Taxonomy

On the basis of deployment model, the global bug tracking software market is classified into:

  • On–premises model
  • Cloud-based model

The cloud-based deployment model held the largest share of the global bug tracking software market in 2016. The bug tracking software venders and users are increasingly opting cloud platform, which will further boost the market over the upcoming years. For example, Atlassian, an Australia-based enterprise software company provides cloud bug tracking software i.e. JIRA Software. Similarly, JetBrains Prague, a Czech Republic-based software company also provides cloud bug tracking software, YouTrack. Moreover, Google Drive and Microsoft Azure are empowering the adoption of cloud-based solutions from the on-premises software model. In addition to this, factors such as cost-adequacy and simple up gradation of cloud-based infrastructure over their counterparts are further advancing the utilization of cloud-based solution, which helps in increasing the adoption of bug tracking software.

On the basis of end-use industries, the global bug tracking software market is classified into:

  • Banking, Financial services, and Insurance
  • Telecommunication
  • Media
  • Information technology
  • Retail
  • Others

Bug Tracking Software Market Outlook – North America accounts for largest market share

On the basis of geography, global bug tracking software market is classified into North America, Europe, Asia Pacific, Latin America, Middle East, and Africa. North America bug tracking software market held the largest market share in 2016 and is projected to continue its dominance over the forecasted period. The U.S. and Canada are some of the countries, which drive the bug tracking software market in North America. The significant presence of software testing companies and increasing investment in development of software testing tools are expected to fuel the bug tracking software market in the region.

Atlassian, Inc., International Business Machines Corporation, JetBrains s.r.o., Zoho Corporation, Axosoft, LLC, Bugsnag, Inc., Countersoft, DoneDone, LLC, Fog Creek Software, INC., Inflectra Corporation, Macropod Software Pty Ltd., OverOps Inc., Raygun, Rollbar, Sentry, Sifter, and Variad Corporation are some of the key players identified across the value chain of bug tracking software market.

Research Methodology

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  • Primary Research (Trade Surveys and Experts Interviews)
  • Desk Research
  • Proprietor Data Analytics Model

In addition to this, Coherent Market Insights has access to a wide range of the regional and global reputed paid data bases, which helps the company to figure out the regional and global market trends and dynamics. The company analyses the industry from the 360 Degree Perspective i.e. from the Supply Side and Demand Side which enables us to provide granular details of the entire ecosystem for each study. Finally, a Top-Down approach and Bottom-Up approach is followed to arrive at ultimate research findings.


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Coherent Market Insights desk research is based on a principle set of research techniques:

  • National level desk research: It Includes research analysis of regional players, regional regulatory bodies, regional trade associations, and regional organization.
  • Multinational level desk research: The research team keeps a track of multinational players, global regulatory bodies, global trade associations, and global organization.

Coherent Market Insights has a large amount of in-house repository of industry database. This is leveraged as a burner for initiating a new research study. Key secondary sources include:

  • Governmental bodies, National and international social welfare institutions, and organizations creating economic policies among others.
  • Trade association, National and international media and trade press.
  • Company Annual reports, SEC filings, Corporate Presentations, press release, news, and specification sheet of manufacturers, system integrators, brick and mortar - distributors and retailers, and third party online commerce players.
  • Scientific journals, and other technical magazines and whitepapers.
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Preliminary Data Mining

The raw data is obtained through the secondary findings, in house repositories, and trade surveys. It is then filtered to ensure that the relevant information including industry dynamics, trends, and outlook is retained for further research process.

Data Standardization:

Holistic approach is used to ensure that the granular and uncommon parameters are taken into consideration to ensure accurate results. The information from the paid databases are further combined to the raw data in order to standardize it.

Coherent Statistical model

We arrive at our final research findings through simulation models. Coherent Data Analytics Model is a statistical tool that helps company to forecast market estimates. Few of the parameters considered as a part of the statistical model include:

  • Micro-economic indicators
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Data Processing

Once the findings are derived from the statistical model, large volume of data is process to confirm accurate research results. Data analytics and processing tools are adopted to process large chunk of collected informative data. In case, a client customizes the study during the process, the research finding till then are benchmarked, and the process for new research requirement is initiated again.

Data Validation

This is the most crucial stage of the research process. Primary Interviews are conducted to validate the data and analysis. This helps in achieving the following purposes:

  • It provides first-hand information on the market dynamics, outlook, and growth parameters.
  • Industry experts validates the estimates which helps the company to cement the on-going research study.
  • Primary research includes online surveys, face-to face interviews, and telephonic interviews.

The primary research is conducted with the ecosystem players including, but not limited to:

  • Raw Material Suppliers
  • Manufacturers
  • System Integrators
  • Distributors
  • End-users

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